Liquidity & Account Solutions Product Development - Payments - Product Manager - Vice President

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Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Liquidity & Accounts Solutions Product Development you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Establishes robust program governance, creates project plans and drives successful delivery of program milestones
• Partnering across product, operations, CS&I and other functional groups to undertake business analysis to document requirements
• Leads in program governance meetings, partnering with delivery managers to create well structured, impactful written content to provide accurate and concise reporting of program status, risks/issues across all levels
• Partners across product, operations, functional groups to identify efficiencies , streamlines operating models and influences management and stakeholders towards certain outcomes
• Drives Change Readiness activities to ensure business and functional teams are full ready ahead of go live
• Supports program related governance activities across Product development portfolio
• Develops a rich understanding of the Wholesale Liquidity & Escrow product suite and infrastructure, including drivers of revenue, capabilities vs. industry/customer needs and current business priorities

Required qualifications, capabilities, and skills

• Proven expertise in product management or a relevant domain area delivering multi-year cross functional programs
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience of undertaking business analysis and process re-engineering
• Proven ability to build strong partnerships and build credibility with technology, functional partners, and senior management
• Proven knowledge of payment products and platforms
• Intellectually curious with 'constant improvement' mindset and strong attention to detail
• Exceptional verbal and written communication skills, including an ability to translate complex technical, operational or regulatory information into coherent messages for key partners, senior management
• Appreciation and adherence to robust risk and control approaches

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Prior knowledge of J.P Morgan's Funds Control process
• Strong PowerPoint and Visio skills will be beneficial for the role

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.