Leisure Sales Manager, Exceptional Homes

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Mandarin Oriental is looking for a Leisure Sales Manager to join our Exceptional Homes team at the London Corporate Office.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

Based at the Mandarin Oriental Corporate Office within the Exceptional Homes Team in London, the Leisure Sales Manager is responsible for bringing sales leads, driving leisure sales from third parties agencies. The Manager is a great problem-solver, a self-starter and naturally creative, pragmatic, and collaborative.

We are looking for an individual with strong selling skills to help launch this product into the market and make an immediate sales impact. The Leisure Sales Manager will have strong understanding and experience in luxury hospitality and more specifically in leisure sales in the UK, European and Middle East markets.

As a Leisure Sales Manager you will be responsible for:

• Strategy: help define the overall vision, strategy, proposition and roadmap for the product launch and beyond
• Sales: Establish, maintain, and grow relationships with selected key leisure accounts via individual account management sales plans.
• Product Awareness: Build awareness of the product with the select leisure accounts, organize Fam Trips, events, presentations etc.
• Ambassador: Be an ambassador for Mandarin Oriental's customer-first approach
• Supports company's philosophy and company's culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.

As a Leisure Sales Manager, we expect from you:

• Minimum of 4 years in luxury hospitality looking after leisure accounts, with a demonstrable track record in delivering results.
• Proficiency in Microsoft Office tools including Microsoft Excel, pivot tables, charts and statistics.
• Strong project and stakeholder management skills.
• Creative problem-solving skills, with an ability to think outside of the box.
• Strong presentation skills.
• Comfortable working in an agile and constantly evolving environment .
• Self-starter with the ability to set direction and execute.
• Flexibility to work autonomously.
• Liaise with Regional Sales Offices worldwide.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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