Legal Support Manager

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About The Role

We are looking for a proactive, highly organised, service focussed individual to fulfil a crucial role leading the support staff within our Restructuring and Insolvency Team. This position is providing direct support to the Head of Team and Equity Partner of the firm.

Based in our Birmingham office and reporting to the head of the team, you will be responsible for the day to day management of all business support to fee earners in the team. Having oversight of the team's workflow you will coordinate support and ensure all business administrative needs of the team are met. You will also be required to undertake client relationship management and will have responsibility for managing key business processes such as our Paperlite initiative and file compliance. This role would suit someone with a flair for PA duties.

Responsibilities of a Legal Support Manager & PA include:
• Proactive diary management for allocated Partner.
• Liaising with the Head of Team and Partners to coordinate distribution of administrative work across the team.
• Administrative support for allocated Partner, including minute taking, drafting and formatting of letters,

documents, and forms.
• Active management of the team's monthly fee estimation and billing processes.
• The day to day management of the team's support staff including managing holiday, absences and any

other people management related matters; including appraisals, coaching as well as performance related issues.
• Recruitment and selection of new support staff within the team.
• Managing case files; including opening, closing, storage and retrieval while ensuring all files are compliant.

About You

As Legal Support Manager & PA you will have:
• Experience within a legal or professional services environment.
• A proven track record of supervising team members would be advantageous.
• Experience in case management systems would be desirable.
• The desire for continuous learning and professional development and a strong ability to deliver solutions to problems.
• Sound IT knowledge; including Microsoft Office suite and Teams.
• Demonstrated history within administrative or PA role.
• Willingness to visit other office locations as required.

About Us

Benefits of working with us as a Legal Support Manager & PA:
• Scottish Widows Pension Scheme
• Support staff bonus scheme
• Electric vehicle scheme
• 27 days annual leave (plus public holidays)
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• 1/3 gym membership contribution
• Flu vaccinations

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we'll back your good ideas. Our "Passion for People" lives and breathes every day throughout the firm as our peoples' energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR's growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We're flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society's Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they're located. We've expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don't just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.

We also want you to achieve your absolute best during the recruitment process. Please let us know of any changes we can make at any point that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV.

A note for recruitment agencies - The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership