Legal Change Manager

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Role: Legal Change Manager

Location- We are predominantly based in the North West of England, with offices in Manchester, Liverpool, Leeds, Bolton & Southport, as well as a team in Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

Fletchers Solicitors have a fantastic opportunity for a Legal Change Manger to join our growing Team.

The role will be to lead on shaping and expanding the legal offering across the Fletchers Group, driving forward change projects and improvements to enhance our ways of working and create great client experiences enabling Fletchers to go from strength to strength.

In return Fletchers can offer:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awardsfor winning nominees

Main Responsibilities:

• To assist in the design of legal change initiatives and projects, working with other departments to identify their requirements and the Transformation team to develop them
• Where projects have been identified and established, support their execution from a legal strategy perspective
• Assist in identifying areas for improvement and transformation within the Legal teams that will deliver and support growth and doing things better.
• Work with the Director of Transformation and Head of Legal Change to ensure compliance issues are considered and addressed in all legal activities
• Build external networks and partnerships that may support or inform strategic change projects
• Assist in the design , delivery of change training

Essential Skills and Experience:

• Experience of running legal claims in either Medical Negligence or Personal Injury or experience of working within the legal sector
• Understanding of and ability to deliver excellent client service
• A good understanding of how to grow departmental productivity, the essentials of good WIP performance , write off and recovery
• A good understanding of streamlining legal policies and procedures
• Ability to build and maintain networks of internal and external stakeholders
• Technologically literate, with an understanding of Proclaim or equivalent legal case management software
• Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members
• Confidently able to deliver training/presentations to stakeholders across the wider business
• Strong analytical skills

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Solicitors:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We're committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We're proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.