Learning Systems and Knowledge Mobilisation Manager

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We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

Do you have a passion for technology and learning? We are seeking a highly-skilled professional to implement a strategic approach to technology enhanced learning here at ESHT. This exciting new role will lead a small team to design, develop and maintain a range of technology-based learning initiatives, maximising the potential of our Totara learning management system and driving ongoing research and development to provide innovative TEL solutions to support our staff and managers to meet their learning needs.

Main duties of the job

The successful candidate will have extensive experience within a TEL environment, expert knowledge of developing engaging eLearning content using a range of e-authoring software and a proven track record of delivering a variety of TEL projects on time. Experience of System management (preferably Totara) is essential to ensure our Learning Management System is maintained and to guarantee our Totara site is fresh and engaging for our users.

The ability to work with a range of stakeholders across our Integrated Education Service, the wider Trust and External providers will be key to delivering our TEL strategy.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• Educated to degree level or extensive experience in a relevant digital media/technology/ field
• Advanced Digital/IT qualification
• Evidence of completion of training/qualification in e-learning design multimedia and use of a range of rapid authoring tools (Technology Enhanced Learning)
• Multimedia and e-authoring training/qualification
• Committed to undertaking further study and training relevant to the role and including specific e-authoring tools etc.
• Educated to Masters level or equivalent level of knowledge and experience

Desirable criteria

• Qualification in education, training or learning and development
• Qualification and or/proven experience over 3 years in QI methodology or project management (including apprenticeships)
• Qualification or proven experience over 3 years in in Web page and APP development

Experience

Essential criteria

• Extensive experience of Digital systems, in particular e-authoring tools
• Substantial experience of designing elearning packages e-learning and working with a range of platforms, including Moodle
• Experience and understanding of digital design and branding, including the design of quality dashboards within an LMS
• Experience in developing and/or maintaining online content including video production and editing/animation/interactive documents etc
• Understanding and ability to manage social media content, including promotion and marketing
• Understanding the fast-pace of digital developments and the ability to keep up to date with new functionality
• Experienced user of MS Office packages including Word, Powerpoint, Excel and Outlook/NHS Mail
• Proven ability to prioritise and manage changing and/or conflicting deadlines
• High level of communication/ interpersonal skills with the ability to communicate effectively across all levels within the organisation and with excellent customer service values
• Supervisory/management experience and ability to lead a team

Desirable criteria

• Experience of learning management systems (preferably Totara), database management and information systems
• Experience of dealing with confidential information
• Experience of working in a customer-focused environment

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

Documents to download

• Learning Systems and Knowledge Mobilisation Manager (PDF, 536.3KB)
• Guidance for Applicants - AFC (PDF, 204.0KB)