Learning Portfolio Manager

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Description

About A&M:

Alvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement, and corporate advisory services. With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem-solving and value creation. Drawing on a strong operational heritage and hands-on approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Overview:

The learning portfolio manager is responsible for managing the design, development, organi s ation , delivery and evaluation of speciali s ed learning programs within a dedicated portfolio of learning. This role collaborates closely with Learning Partners, subject matter experts (SMEs) and delivery teams to ensure that training initiatives align with organizational needs and objectives . A deep understanding of instructional design, learning operations and content management is essentia l.

Key Responsibilities:

Learning & Development Operations:

• Collaborate on Training Needs: Work closely with Learning Partners to identify and prioriti s e training needs across the organi s ation based on business and performance challenges. Assist Learning Partners with the analysis phase as needed.

• Guidance on Best Practices: Provide informed guidance on best practice approaches to address identified business performance challenges with blended learning solutions.

• High-Level Design Proposals: Produce high-level design proposals/proof of concept prototypes and Statements of Work (SOW) in partnership with relevant business stakeholders and in close consultation with intended end users.

• Operational Ownership: Manage and refine processes, methodologies, and tools used for creating, curating, organ s ing , delivering and evaluating learning content that meets organi s ational goals.

• Course Catalog Management: Maintain and update the course catalog, ensuring it reflects the current training offerings and meets evolving business needs.

Course Design & Development:

• Content Development and Evaluation: Design and develop high-quality learning content aligned with specific learning objectives as identified by Learning Partners..

• Review and Update Existing Solutions: Work in partnership with business stakeholders and Learning Business Partners to review existing learning solutions and coordinate updates, revisions and continuous improvement activities.

• Development/Curation of Assets: Lead the development and/or curation of a wide range of different assets (digital/print/graphics/media) with the support of internal teams and external vendors, graphic designers and media specialists.

• Adherence to Design Processes: Take responsibility for ensuring all design processes are adhered to and design projects are delivered on time and in line with project plans.

• SME Collaboration: Engage with SMEs to create and review course materials, ensuring technical accuracy and relevance.

• Instructional Design: Apply instructional design principles and multimedia resources to enhance content effectiveness and engagement.

• Vendor & Tool Management: Manage relationships with content vendors and leverage development tools (e.g., Articulate, video editing software) to produce top-tier learning materials.

Course Preparation & Execution:

• Instructor Preparation: If applicable, c onduct \Train-the-Trainer\ sessions and ensure instructors are well-prepared for delivery.

• Delivery Coordination: Work with the delivery team to kick off new courses, ensuring readiness and alignment with portfolio objectives .

• Communication Oversight: Review and approve all course communications, ensuring consistency and alignment with organi s ational standards.

• Training Support: Provide on-site or remote support during course conduct as needed to ensure a seamless training experience.

Learning Materials and Content Management:

• Content Finali s ation & Storage: Oversee the organi s ation , storage, retrieval and version control of techn ology learning materials, implementing processes to maintain content accessibility and accuracy.

• LMS : Own technical course SharePoint sites, coordinate with the LMS team for course setup and ensure that all materials are accessible in the LMS.

Additional Responsibilities:

• Personal Professional Development: Maintain a clear focus on personal professional development to ensure A&M's learning solutions are cutting edge .

Key Requirements:

• Instructional Design Expertise: Deep understanding of instructional design principles, with experience in developing and managing comprehensive learning programs.

• Project & Content Management: Strong project management skills, with experience managing content libraries and ensuring version control and accessibility.

• Analytical Skills: Strong ability to evaluate learning effectiveness using data and apply insights to drive continuous improvement.

• Communication & Collaboration Skills: Excellent communication skills, with experience collaborating across departments and managing vendor relationships.

• Organizational Acumen: Detail-oriented with the ability to manage multiple projects, deadlines, and shifting priorities.

• Client-Facing Skills: Excellent client-facing and stakeholder management/engagement skills, with experience dealing at all levels of an organi s ation .

• Resilience: Able to work well under pressure; effectively handle tight deadlines, ambiguity, unexpected delays, revisions, ad hoc requests, and changing priorities.

• Data Utilization: Able to confidently utili s e business and learning data to gain insight and inform design decisions.