Learning & Participation Manager

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Job Description

This is a new post created to provide additional management support to the Learning and Participation programme at MAC. This department is responsible for promoting an extensive programme of creative courses, classes and workshops at MAC. We employ around 70 Artist Tutors part-time to deliver on a wide-range of activities. Last year 53,000 people participated in our busy programme. The aim of the programme is to encourage children, families and adults to engage with creative activities and to enhance talent development opportunities for our team of Artist Tutors.

Principal Purpose of Post

The role of the Learning & Participation Manager is to support the Head of Learning & Participation to plan and manage the extensive courses and classes programme at MAC and related special projects.

• To work effectively with MAC's diverse team of part-time Artist Tutors to ensure that they create popular and dynamic workshops and in doing so deliver a high-quality and inclusive service to participants.
• To lead on contractual administration of the Artist Tutors e.g. collating payroll, organising contracts.
• To lead on customer enquiries in line with MAC's Customer Feedback policy.
• To lead on developing a range of digital courses and classes notably but not exclusively for children and young people in areas such as music production, film making, photography and animation.
• To act as the producer for MAC's bi-annual Little Geeks Festival and co-producer of the annual Girls that Geek conference for teenagers.
• To assist in the planning and programming of a workable timetable for all courses and classes including one day and term-time courses.
• To support with the strong financial management of the Learning & Participation budgets and related project budgets.
• To ensure an effective evaluation of the course programme and related projects.
• To support in the development of Learning and Participation policies and practices, ensuring MAC remains relevant, progressive and innovative in its approach and in meeting the needs which reflect the diversity of the city and region it seeks to represent.

Responsible for:

• To support with the recruitment and daily management of Artist Tutors, Life Models and Freelance Artist Tutors.
• To liaise with MAC's Technical, Sales and Customer Service Teams to ensure the learning programme is effectively delivered

Key Responsibilities:

Strategy:

• To work closely with the Head of Learning and Participation to identify and develop resources, opportunities and partnership possibilities to maximise ambition, reach and impact of the learning and participatory programmes.
• To work closely with operational colleagues in the management, development and monitoring of MAC's Performing Arts, Visual Arts, Design and Media studios.

Management and Administration:

• To have a positive working relationship with the Head of Administration, HR Manager and Head of Technical Resources to ensure that contractual requirements are set and met.
• To be responsible for leading on the Learning & Participation payroll checks each month.
• Liaise with the HR Manager, to lead on all recruitment requirements for the Learning and Participation department, in line with MAC's Recruitment and Selection Policy.
• To work closely with the rest of the Learning and Participation team to ensure the consistent delivery of the programme in a reactive and proactive manner

Finance:

• To work closely with the Head of Learning & Participation on the reporting of budgets and accounts.

Communications:

• To be the point of contact for Learning & Participation queries and respond in a timely fashion, in line with MAC's Customer Feedback Policy.
• With support from MAC's Communications Department, lead on the marketing, promotion and public relations for Learning & Participation.
• To develop with the Head of Learning & Participation, new relationships utilising opportunities to extend MAC's networks and contacts for those who might contribute to future activities.

General:

• To implement MAC's Environmental Policy and consider how this role can contribute to MAC's sustainability goals.
• To maintain awareness of current issues and trends in education, learning and community sectors, retaining a broad interest in the contemporary arts.
• To participate in training and development activities as required and to assist with the training and development of colleagues as appropriate.
• To carry out any other reasonable duties as requested by the Head of Learning & Participation.

Equal Opportunities & Diversity

All staff are expected to further, promote, and ensure the implementation of the equal opportunities and diversity policies of MAC.

Our commitment to diversity and equality is a long-standing one. Our aim is to ensure that MAC's work draws on and reflects the full range of backgrounds and perspectives to be found in the communities we serve.

Our ambition is that the leadership and workforce is more reflective of the diversity of contemporary England. We are particularly interested in receiving applications from people of all cultures and ethnicities, including those that may experience racism in our society, those with LGBTQ+ identities, neurodivergent and/or d/Deaf and disabled and those that have experienced socio and economic barriers.

Note

This job description outlines the principal responsibilities and duties of the postholder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The postholder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

This is a full-time position. Part-time requests for 30 hours per week will be considered. Weekend and evening work may be required from time to time.

This position is subject to an Enhanced Disclosure with DBS (see Government's Disclosure & Barring Service).

Person Specification

A person specification describes the areas of knowledge, skills and experience a person should possess in order to take up the post.

Essential

• Have a minimum of two years' experience of developing creative learning or development led programmes, with proven project management skills within an education, community or arts facility, or through a significant freelance capacity.
• Have experience of developing, managing and delivering participatory activity in a range of media and settings, with a clear understanding of creative evaluation methods.
• Have an interest in the potential of digital technology within creative practice.
• A proven track record and enthusiasm for working collaboratively with a range of partners including those from non-arts backgrounds.
• Have ability to recognise different ways to retain, develop and engage artists and participants.
• Ability to manage and prioritise a range of complex projects and competing demands.
• Have a proven commitment to developing arts programmes which will reflect the variety and diversity of community interests in Birmingham.
• Have experience of developing, monitoring and managing project and programme budgets.
• Have excellent written and oral communication and presentational skills.
• Have a commitment to continuing professional development and improving their professional practice.
• Be committed to an equal opportunities policy for MAC.

Desirable

• A working knowledge of a range of art-forms within the performing, visual or media arts
• Have previous experience gained in a teaching, enabling or facilitating role within a learning environment.

How to Apply

To apply for this post please follow the link below and follow the application process.

Please not that all applications are anonymised during the shortlisting stage. Any attached CVs will not be used at the shortlisting stage, so please ensure you complete the application fully and include all of your experiences, qualifications and any skills you have that would help us when considering you for this role.

Deadline

All applications must be received no later than 9am Friday 17 May 2024.

Late applications will not be considered.

Short-listing

Shortlisted candidates will be informed at the latest by Wednesday 22 May 2024.

Interviews

Shortlisted candidates will be invited to interview on Friday 7 June 2024.