Learning Manager, Learning and Development - 15 Month Secondment/ FTC

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Job description

Connect to your Industry

The development of our people is a key component of our People Priorities, and our Employee Value Proposition. Our role is to support the performance and growth of around 26,000 colleagues that collectively comprise Deloitte UK.

Our Talent and Learning mission is to "Measurably improve the experience and performance of colleagues at Deloitte". Our Leadership professionals lead with vision. They are at the forefront of thinking; developing new and innovative approaches to leadership performance and development and paving the way to helping individuals and the firm reach their full potential.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you please do discuss with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As an experienced and high performing Learning Manager you will be a professional, personable, proactive team player with a 'can do' attitude. Supporting the Partner and established Director Development Senior Manager you will lead on the delivery of development initiatives for the most senior leaders in our business. You'll also provide critical support to the wider Partner and established Director Development team operations, including managing supplier relationships, finance management and budget tracking. We are on a significant change journey to improve the experience, value and impact of our leadership programs, so this role would suit someone with strong programme management experience, and the ability to design, connect dots and mobilise an idea into execution. This responsibilities of this role will require a Learning Manager to operate across all spectrums of the learning offering, from analysis and design to delivery and assurance for continuous improvement.

• To be successful you will be required to develop a clear understanding of the full offering within the portfolio and work collaboratively with your Partner and established Director Development colleagues to support the successful delivery across the business.
• Design and support with the design of new and innovative programmes using the 5Di process
• Align with the Partner and established Director Development Senior Manager, supporting planning and review of the curriculum with the portfolio, capitalising and supporting on our investments in Deloitte University EMEA.
• Provide operational support to the UK Deloitte University team; including ownership of participant communications and data analysis to inform decision making.
• Coordination of nomination process for courses within the portfolio, where it pertains to senior leaders or DUE participants. Work with LTSS (administration team) as needed.
• Data collation, reporting and analytics, providing insights, e.g., course attendance, post-course evaluation.
• Support processes for vendor management such as contract reviews, organising meetings, or showcasing work.
• Identify business content experts to support projects. Accountable to set up and lead these projects, working with guidance only from the senior manager.
• Own and independently drive specific projects / programmes, with multiple stakeholders and a need to co-ordinate across multiple teams / business areas including Deloitte University and Leadership Development
• Lead the support services team on course delivery, including ensuring courses and facilitators are scheduled, logistics are in place and that materials are at a high standard and up to date.
• to include logistics such as issuing invitations via EAs, and personal coordination of internal facilitators and senior delegates.
• Ensure all course costs are managed and invoices processed in a timely manner. Work with the wider Leadership Team for strategic course scheduling in accordance with budget requirements
• Manage third-party vendor relationships, including liaising with Procurement for contracting and developing content.
• Supporting with ad hoc facilitation when required.

Connect to your skills and professional experience

• To be successful in this role you will be a highly collaborative team player and able to influence others to work together and build alignment. This will involve some delegation and delivery via others in order to meet your accountabilities.
• You will have demonstrable experience of delivering learning projects / programmes and a strong base line of core Learning competence.
• Strong understanding of the nuanced needs of senior leaders in a professional services environment.
• The ability to create and deploy impactful learning for our most senior leaders and the skills to manage and present yourself with gravitas to senior stakeholders.
• Strong project management and organisational skills, with significant experience in managing workstreams, and a logical and methodical approach to problem solving.
• You will be comfortable working closely with others and building relationships easily. You'll be able to switch between formal and informal methods of communication with ease, managing relationships across all levels of seniority.
• Strong attention to detail.
• Strong commercial acumen, including experience in budget management and financial tracking
• High levels of proficiency with Microsoft Office - particularly Excel, Word and Powerpoint .
• Able to manage concurrent activities ensuring appropriate risk management
• Ability to navigate changing priorities.
• Ability to gain confidence and respect of business stakeholders and external vendors
• Experience in agile project management or product management is also desirable.
• Talent Management or HR experience would be desirable.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Human Resources

At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we're not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"This role is a pivotal role within the Leadership development team and is an incredible opportunity for developing your stakeholder management muscles. We're a small, close knit team that support each other. Joining us will give you great visibility and plays a direct part in improving the people experience of our people and helping the firm achieve its people ambitions."

- Abbi, Enabling Functions

Our hybrid working policy

You'll be based in on of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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