Learning Manager, EU AMZL Supply Chain
DESCRIPTION
We are seeking an experienced Learning Manager to design, implement, and oversee comprehensive learning programs across multiple teams. This role will drive employee development initiatives, create engaging onboarding experiences, and establish measurable training outcomes that align with organizational objectives.
This role offers an exciting opportunity to shape the learning culture of our organization and drive employee development across multiple teams.
Key job responsibilities
• Lead and coordinate training programs for multiple teams, ensuring consistent quality and effectiveness of learning experiences
• Develop on-boarding plans for all new joiners, from Day 1 to completion of training, deployment into role and 'continuous learning' throughout their career.
• Apply expertise in learning theories to solutions that solve difficult learning problems.
• Partner with stakeholders and/or managers to secure resources, scope efforts, set project priorities, milestones, and drive delivery to meet deadlines to meet program goals.
• Identify knowledge gaps and develop targeted learning solutions
• Supervise learning coordinators in executing training and onboarding plans
• Design and implement innovative learning solutions using various methodologies (digital, classroom, experiential, etc.)
• Develop metrics and evaluation methods to measure training effectiveness
• Create engaging content that drives participant retention and knowledge application
• Work with partners across Europe and North America to ensure alignment with best practices, processes and technology.
BASIC QUALIFICATIONS
• Bachelor's or university degree
• A strong Amazon Operations background with a passion for the development of leaders OR, 2 years of work experience with solid career progression in designing, developing, and/or delivering classroom training in the workplace.
• B2/C1 English level
• Project management experience in a matrix organization
• Superior communication and influence skills are necessary, with the ability to communicate both verbally and in writing with audiences at all management levels.
• Experience formulating and implementing training/performance improvement strategies, technologies, methodologies, and procedures for standardization and delivery throughout the organization
• Aptitude for learning and using technology for both training design and data analysis.
• Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
• Good Excel knowledge
PREFERRED QUALIFICATIONS
• Master's degree
• L&D certification by recognized body (e.g. CIPD)
• Experience in instructional design tools (e.g. Storyline, Camtasia)
• Proven ability to deal with ambiguity and competing priorities
• Proven ability to actively use business metrics and or talent metrics, and training data to track, trend, and manage impact of training efforts
• Strong organizational, interpersonal and communication skills
• Experience with Experimental Design & Research
• Experience creating e-learning content or using LMS tools
• Experience from within logistics, distribution or retail industry is a plus
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.]]>