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Learning & Development Manager

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About us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life - from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We're not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry's finest.

With a total of 13 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we're always growing and looking for passionate people to join the family.

The Job

The Learning & Development Manager will support individuals and groups to develop skills and knowledge required in their role. With a focus on management development and growth rather than solely hospitality training, you will work alongside the Head of Learning & Development, to plan, prioritise and develop new engaging and imaginative training programmes and initiatives, ensuring that these programmes and initiatives are consistent with the business overall strategies, objectives, and needs.

Key responsbilities will include:

  • Identifying and developing a suite of innovative training and development tools for our Venue Management teams
  • Supporting ongoing development of the Manager and Leadership Academy
  • Supporting the creation of potential future academy & apprenticeship programs
  • Creating, designing and delivering of our development workshops
  • Running regular feedback sessions/tools to ensure the programmes are meeting their agreed success measures
  • Evaluating capability gaps and recommend new tools and methods
  • Leading new venue opening training
  • Partnering with operations to develop and run regular feedback workshops and implement suggested improvements
  • Ensuring consistent delivery of training on all products in venue in line with brand strategy and training best practice
  • Implementing and monitoring evaluation of product training and providing reports to management and product owners
  • Visiting venues regularly to observe the effectiveness of product training
  • Implementing processes and systems to support and manage the full product learning suite
  • Creating e-learning content for our LMS
  • Working alongside the Head of Learning & Development to ensure on-line training is fit for its audience
  • Supporting the People Director & Head of People with central learning programmes and initiatives

To be successful in this role, you'll have:

  • Extensive experience as a Learning & Development Manager, ideally in a similar hospitality environment
  • Experience facilitating, developing and managing innovative and effective Training and Development programmes
  • Experience of Learning Management Systems, a good understanding of Mapal One/Flow an advantage
  • Experience working in a high growth and fast paced organisaton
  • Great knowledge of a variety of training methods and development software
  • Strong Project Management skills and knowledge
  • A love of communication

The way we work with each other is at the heart of everything we do and, if you join us, we'll always make sure you know how much we value your contribution and hard work. You'll be paid competitively, with rewards offered throughout the year and you'll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; to make sure you're interested, challenged and always excited throughout your career with us.

Fancy joining the team? Apply Now

Learning & Development Manager

London, UK
Full-Time

Published on 19/06/2023

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