Learning and Development Manager (Fixed term contract - 9 months)

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We are looking for a talented and passionate full-time Learning and Development Manager to join The Connaught Human Resources team at the award-winning 5-Star Deluxe Connaught Hotel on a nine months fixed term contract.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As Learning and Development Manageryou will join a high profile team and drive the learning and development approach in this top performing hotel. You will be responsible for the delivery of the training and development strategy and manage the day to day operation of the training function to ensure highly effective training solutions are in place which supports high performance and retention across the hotel. You will create, deliver and evaluate engaging and innovative training and development programmes and deliver creative solutions which supports a strong team culture and commitment to exceptional guest service delivery.

Responsibilities:

You will be a highly motivated self starter with the ability to deliver to deadlines and prioritise effectively. An excellent and confident communicator, you will be passionate about people, service delivery and have the opportunity to influence and impact across all areas of the hotel, taking a proactive hands-on approach to your role. You will be an experienced and accomplished training professional with experience at a similar level or ready to take on your next step within a high profile environment. Proven experience within a training role and of managing the training cycle and is essential for this position and experience within the hospitality or service sector would be highly desirable.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day's leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• 'Introduce a Star' referral scheme - with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted 'Guest Experience Stay' - immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.