Leakage Analytics Manager

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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we've also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Do you have proven experience and technical knowledge? Do you want to work for a company who pride themselves on their people and excellence?

We currently have an opportunity for a Leakage Analytics Manager to join our team based in Exeter. Joining us on a full-time permanent basis, you will receive a competitive salary of £45,000 - £50,000 per annum plus excellent benefits.

About the role

Our Leakage Analytics Manager will support a wide range of functions within South West Water and work alongside a team of experienced data scientists, analysts and engineers to improve leakage reporting methodologies and provide analytical insights to operational leakage delivery teams in the South West, Bournemouth and Isles of Scilly.

There is also the opportunity to work alongside our research partners at the University of Exeter within the newly established Centre for Resilience Environment, Water and Waste (CREWW).

What you'll be doing:

• Be accountable for the reporting of leakage and associated metrics for regulatory submissions
• Be accountable for forecasting leakage performance and recommending tactical and long-term plans to improve performance
• Overseeing leakage reporting processes and change control
• Improving existing tools and processes in readiness for smarter networks and other opportunities to collect and analyse large datasets (e.g. smart meters)
• Finding opportunities for innovation and coordinating trials with new technologies which utilise sensor and asset data to improve water accountancy and water loss detection (e.g. background leakage)
• Carrying out sensitivity analysis on key datasets used for leakage reporting allowances including Household Night Use, Non-Household Night Use, Meter Under Registration and Hour to Day factors
• Performing seasonal analysis to quantify the impact of tourism, weather and other external factors
• Leading the analysis of Natural Rate of Rise, Minimum Achievable Leakage, and the Sustainable Economic Level of Leakage
• Identifying sources of upstream water loss in trunk mains, reservoirs, water treatment works and abstraction
• Contributing to the improvement of regulatory reporting processes for leakage and the Water Balance

What we are looking for:

• A computer science, mathematics, geographic or data science and analytics background
• Experience in the water industry or similar industry and familiar within regulatory frameworks
• Excellent report writing skills with the adoption of a strategic, business focussed approach
• Experience presenting data and insights to a varied audience
• Detailed understanding of analytical approaches to support leakage management
• Invested in the interests of the company; to provide clean safe drinking water, protect the environment, and exceed customer service expectations

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

Closing Date: 22nd May 2024

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.