Lead Technical Programme Manager - In Store Experience; Tills

Tesco UK • Welwyn Garden City • Full-Time • Working hours 36 • Apply by 26-May-2026

About Tesco

Our vision is to become every customer's favourite way to shop, whether they are at home, in a store or on the move, anywhere in the world. We want our customers to be inspired and, whatever they are looking for, we're finding bigger and better ways to provide it.

Tesco are in the middle of an ambitious and exciting programme to completely overhaul the customer and colleague checkout experience. Having deployed an in house till solution in the UK, with rollout in progress in ROI and trials starting in Central Europe, we are continuously working to ensure our platforms can support the demand required to serve our customers a little better every day and offer new and exciting propositions in store.

This is an opportunity for a Lead Technical Programme Manager to be involved in the heart of key strategic programmes. You will be working closely with Business and Technology teams to shape development and rollout plans and leading a team of TPMs to deliver these goals. You must be comfortable with ambiguity and skilled at shaping programmes from early inception through to delivery.

The position will be based in our Welwyn Garden City office.

What is in it for you
We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

As a Lead Technical Programme Manager, you will deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often.

• Lead and deliver programmes with multiple business and technical risks that will impact the success of key Tesco business priorities

• Define and track performance against customer and business KPIs

• Managing Risks and Issues and influencing multiple dependent teams

• Establish new or improve existing delivery methodology to deliver the programme goals

• Create and track a plan to deliver the programme goals, including the technical implementation plan. Owning the release plan and stakeholder communication and weekly Governance

• Understand trade-offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution

• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations

• Act on opportunities to adopt trends and new concepts in programme and product delivery

• Able to understand and drive a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans

• Have good knowledge of System, Software and Data engineering and implementations best practices to appreciate delivery challenges • Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery

• Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions • Collaborate with the Product and Engineering teams to define annual budgetary requirements • Build positive relationships with suppliers & external stakeholders to deliver software or professional services

• Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership

• Leading other TPMs in the team and coordinating their plans into wider programme plan

• Play an active leadership role in the TPM guild and community - proactively influencing capability and capacity planning for TPMs

You will need

An ideal candidate must have demonstrated below key skills in their current and past roles:

- Managing Risk

- Programme Governance

- Business Awareness

- Communicating and Influencing

- Data Analytics and insight

- Strategic thinking and problem solving

- Finance and Procurement

- Embracing and Enabling Change

- Curiosity and Learning

- Core Technology

- Product Methodologies

- Retail Technology Awareness

- Development Life-cycle

- Have a proven record of accomplishment in delivering technology across multiple teams in multiple geographies

- Have experience of building credible relationships and influencing senior management & leadership teams

- Flexibility, ability to plan and organise, responsiveness, creativity, self-starter

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.