LD and Autism Clinical Quality Manager

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Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is: https://www.northlondonmentalhealth.nhs.uk/

Job overview

• Job Summary

The North London Forensic Collaborative (NLFC) is a partnership of five Mental Health Trusts: Barnet Enfield and Haringey Mental Health NHS Trust (lead provider), East London Foundation Trust, West London NHS Trust, Central and North West London Foundation Trust, and North East London Foundation Trust. This role sits within NLFC Commissioning Hub Team, which is responsible for the quality, performance and finance of all NLFC providers and all patients who originate from North London regardless of which provider their placement is with.

As a clinical quality manager, the post holder will work as part of a dynamic Commissioning Hub team in delivering an effective quality oversight service to ensure safe and effective care pathways are in place for all service users in secured learning disability/autism settings within NLFC footprints, and in independent sectors outside of North London

The post holder will work collaboratively with providers, be able to hold providers to account for their service quality provision and know when to escalate persistent or more serious quality concerns.

Main duties of the job

Key Responsibilities

• The post holder will undertake 8 weekly commissioner oversight visits of placements, reviewing service experience and pathways for a defined caseload.
• To organise and chair all Care & Treatment Reviews (CTR) in line with the CTR policy and protocols; monitor and track resulting recommendations to ensure they are being acted upon and patients are progressing through their pathway.
• Review restrictive interventions (long-term segregation (LTS), seclusion, etc) for all patients in line with the requirements of the Mental Health Act Code of Practice.
• Review exceptional packages of care for its appropriateness and ensure service users are not subjected to unnecessary restrictions.
• Ensure services have mechanisms in place for patient and carer involvement in their care to promote joint working.
• Work closely with peer engagement workers to collate patients experience feedback from both inpatient and community teams, and ensure that the voice of service users is central to all aspects of quality improvement and service development across the collaborative.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

The post holder will be aligned with our Values:

• We Are Kind
• We Are Respectful
• We Work Together
• We Keep Things Simple
• We Empower
• We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

Please see attached JD, and person specification for further details or you can contact the recruiting manager details below to discuss.

Person specification

Qualifications/ Registrations

Essential criteria

• Registered Learning Disability / Mental Health Nurse or other registered health or social care professional

Desirable criteria

• Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or equivalent level of experience of working at a senior level in specialist area.

Skills/ Abilities

Essential criteria

• High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources.
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups

Desirable criteria

• Advance knowledge of Microsoft Office with intermediate keyboard skills.

Experience/ Knowledge

Essential criteria

• Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
• Experience of working within a LD Service Provider
• Detailed operational knowledge of secure services, including risk assessment/management

Desirable criteria

• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• LDA Clinical Quality Manager - JD-PS (PDF, 600.3KB)
• Functional Requirement (PDF, 536.5KB)