Language Manager - Spanish (6 month FTC)

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Company Description

Job Description

As the Language Manager - Spanish, you will be responsible for strategically shaping communications for your market through translating, trans-creating and creating engaging, on-brand product and marketing content. You will ensure that our copy is customer-centric, effective and tailored across all channels in your market, while maintaining the COS tone of voice.

What you will do:

• Elevate the online and instore experience through copy that inspires and connects in your market
• Build brand recognition in your market through the COS tone of voice
• Contribute to the content localisation strategy in your market
• Maintain the quality and accuracy of copy across all touchpoints for your market
• Enhance the customer journey and experience, ensuring clear language across our product pages
• Increase conversion and reduce return rates through accurate copy
• Work in our translations tool to build up translation memory to improve workflow and optimise processes
• Set up improvement initiatives for translation workflows
• Translate, trans-create and edit engaging, on-brand copy including product descriptions, email newsletters, store windows, editorial and promotions, ensuring all copy is clear and localised where relevant
• Lead communications for your market by creating overarching messaging and copy in collaboration with the copy team
• Create and maintain market-specific style guides to ensure consistency across communications
• Liaise with other teams in the business to ensure smooth production of translation materials
• Own the in-house translations process
• Lead improvement initiatives, for internal and external tools and processes
• QA and maintain quality of copy on the product and department landing pages with regular quality checks

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

• Fluent Spanish and English language skills
• A thorough understanding of the various stylistic nuances of Spanish and ability to adapt to tone of voice guidelines
• Experience within a copy or content role, ideally with a focus on translation
• Ability to work on tasks independently or as part of a team
• Excellent attention to detail

Additional Information

This is a full-time temporary 6-month contract based at our Regional Office in London, with the option for hybrid working.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this UK based colleagues also receive

• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Up to 25 days holiday pro rata
• Discounted gym membership
• Employee assistance via retail trust
• Private health & dental care

Inclusion & Diversity

At COS we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 95% of the materials in our collection are more sustainably sourced.

Ready to apply? Click on the I'M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

We are looking forward to hearing from you!