Lab Manager/Department head

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Main Duties

1. Plan & direct documentation projects for timely delivery of documents to the laboratory and customers in compliance with company procedures.
2. Liaise with Business Support, Sales, laboratory and customers for project start-up to ensure that customers' requirements are met on both time and quality.
3. Keep up to date with regulatory standards and company's SOPs.
4. Provide operational support and problem-solving.
5. To undertake Continuing Professional Development and maintain a record of this.

Conduct of Work/QA

1. To implement and ensure compliance with GLP, GMP and the policies and procedure of Wickham Micro Limited Quality system for the work performed in their department.
2. To ensure that work is carried out in compliance with the appropriate published standards (e.g BP, Ph.Eur, USP, BSI), or with sponsor's protocols with in-house Quality System standards.
3. To assist and deputise for other Laboratory Managers.
4. To be responsible to reviewing and authorising protocols, Reports and other standard laboratory documentation in compliance with company procedures.
5. To keep the General Manager informed concerning the status of the department, to include: work progress, especially situations leading to potential delays; personnel matters; the need for replacement and purchase of capital equipment.
6. Respond to internal and external audits and implement CAPA.
7. Undertake investigations and provide resolution to complex problems including where precedent does not exist.
   Personnel
8. To manage and ensure that staff in the departments are fulfilling their responsibilities in respect to work, Health and Safety and Quality System requirements.
9. Knowledge of and appropriate compliance with relevant Employment Law and Company policies.
10. To manage the training of staff within the department, to advise staff on courses of further education and to promote the career structure through the technical grades.
11. Ensure the training and supervision of staff is documented.
12. To recommend staffing levels and to assist with the choice of new employees in the department.
13. To assist with the preparation of staff appraisals and make recommendations for promotion in conjunction with the General Manager.
    Financial Control
14. To maintain sales, and consumable purchases to best advantage within the published budget and to inform the General Manager in advance of appreciable variations.
15. Liaise with General Manager regarding determining methods for reducing consumable usage.
    General Procedures
16. Undertake continuing Professional Development and catalogue experience and CPD in training records.
17. To conduct all activities in accordance with the site documents relating to Health and safety and ensure that these are enforced in the Department.
18. To comply with written procedures and to comment on these as necessary.
19. To undertake work as directed by the General Manger as far as reasonably practicable.
20. To promote company policy and formalize with General Managerand to discuss and advise matters affecting the implementation of this policy.