Lab Services Manager

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Lab Services Manager

Department: Site - Office Buildings

Employment Type: Full Time

Location: Victoria House (Site)

Compensation: GBP 48,000 - GBP 55,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title : Lab Manager
Team : Site - London Office Buildings

Who Does This Role Report Into? Site Director

Role Summary / Purpose and ScopeDay to day management of laboratory analysis, processing and storage. Other duties will include the maintenance and monitoring of the laboratory environment and equipment, the management of laboratory staff and office-based administration, including managing training. Develop and implement analytical procedures; evaluate laboratory information; report results according to protocols mandated by CSO.

Skills, Knowledge and Values

Skills (People & Technical)

• Maintain laboratory equipment and performance by adhering to and establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair.
• Maintain laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Maintain laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments.
• Maintain quality results by performing proficiency surveys; reviewing quality control and quality assurance programs; making adjustments in policy and procedures; generating reports; maintaining records.
• Maintain laboratory information systems by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality.
• Implement new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress
• Maintain medical laboratory staff by recruiting, selecting, orienting, and training employees. Complete operational requirements by scheduling and assigning employees; following up on work results. Maintains laboratory staff results by counselling and disciplining employees; planning, monitoring, and appraising job results.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
• Resolves problems by consulting with the laboratory.
• Monitoring statutory and internal compliance,including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements

Values & Behaviour

• Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work including attention to delivery to all stakeholders
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn
• Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
• Strong written and verbal communications including report writing

Experience and Salary

Level of Experience / Certifications:

• Minimum of three years' experience working in a similar setting
• Experience in a laboratory environment ideally within a Laboratory Manager role in an industrial setting (pharma/biotech)
• A good understanding of life sciences and CGT research techniques

Qualifications:

• Degree/HND/NVQ level 4 (or equivalent) essential
• NEBOSH/IOSH desirable

Working Hours: 37.5
Salary Range (Based on Experience)
GBP 48,000 - GBP 55,000 per annum, depending on experience.