Kitchen | Back of House Manager - Kia Oval

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Job Introduction

Back of House Manager - The Kia Oval

• £35,000 per annum
• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Levy UK & Ireland, a vibrant and exciting division of Compass Group, specializes in creating legendary food, drink, and hospitality experiences at world-class venues. In the UK, Levy partners with renowned locations such as Wimbledon, Twickenham, Tottenham Hotspur, and ExCel London, focusing on sustainability, wellbeing, and diversity. Known for its culinary excellence, Levy champions sustainably sourced ingredients and exceptional service, aligning with its mission to "do the right thing" for people and the planet. As proud partners of the British Paralympic Association, they ensure all team members are paid at least the Real Living Wage or London Living Wage and collaborate with innovative brands to deliver best-in-class experiences.

Oval Events Limited (OEL), a joint venture between Compass Group Plc and Kennington Oval Limited, manages catering and event services at The Oval, an iconic international cricket ground in South London. Home to Surrey County Cricket Club since 1845, The Oval hosted England's first test cricket match in 1880 and has become a hub for significant sporting events, including football's first international match in 1870 and the 2023 World Test Championship Final. Beyond cricket, its rich history encompasses rugby and football milestones, reinforcing its legacy as a premier sports venue.

About the role:

The Back of House Manager is responsible for overseeing the efficient and effective management of all food and kitchen-related goods receiving and storage operations. This role ensures timely, accurate delivery of supplies, maintains the integrity and quality of kitchen inventory, and works closely with kitchen staff, suppliers, and other departments to ensure the seamless operation of the food production and service areas during matchdays and events.

• Manage Culinary Storage & Cleanliness: Oversee the efficient storage, organization, and cleanliness of culinary deliveries and storage areas at the iconic Kia Oval, ensuring a seamless and well-maintained environment.
• Streamline Receiving Procedures: Take full responsibility for the goods receiving process, ensuring all items match invoices and delivery notes. Accurately record all order and delivery details in the company's financial system.
• Coordinate Consumables & Chemical Orders: Handle orders for disposables and chemicals, supporting smooth operations for culinary staff and ensuring timely stock levels.
• Ensure Equipment Organization: Manage proper storage of equipment, including leading the annual inventory process to keep everything in top condition and ready for use.
• Oversee Equipment Hire Logistics: Coordinate with the logistics team for efficient equipment hire collections, ensuring everything is in place for operations.
• Support Day-to-Day & Match Day Operations: Facilitate the setup of equipment for daily operations and match day events, ensuring everything runs smoothly and according to plan.
• Lead the Kitchen & Logistics Team: Manage and motivate the kitchen and logistics porters, ensuring smooth and efficient operations both on a regular basis and during match day events.

About you:

• Proven Leadership: Experience in leading teams and driving change programs that achieve operational improvements and deliver results.
• Brand Expertise: Comfortable working within brand guidelines to ensure consistency while creatively achieving business goals.
• Adaptability: Ability to thrive in fast-paced environments, adjust quickly to change, and handle new challenges with ease.
• Effective Communication: Strong verbal and written communication skills, with the ability to influence, collaborate, and build relationships across all levels of the organization.
• Positive & Energetic: A self-motivated, enthusiastic individual who brings energy to the team and inspires those around them.
• Problem-Solving: Calm under pressure, with the ability to approach challenges with a clear, structured mindset and find innovative solutions.
• Organizational Skills: Highly organized, detail-oriented, and adept at managing multiple tasks simultaneously to meet deadlines.
• Tech-Savvy: Proficient in office software (Microsoft Office, etc.), with a bonus if you hold a forklift license.

Why Join Us?

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.