Key Account Manager, UK

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Job Description

Join our team and play a crucial role in shaping the future of our customer relationships while driving sales growth across the EMEA region. We are seeking a motivated Key Account Manager to manage relationships and sales projects with Key End User accounts and consultants. This critical role focuses on growing total sales, increasing share of wallet within named accounts, and driving new direct end-user sales.

The Department and Team

You will be part of the EMEA Sales team, working in a fast-paced, dynamic environment across the region. You'll collaborate closely with sales representatives, engineers, community managers, and channel managers, and report directly to the Regional Sales and EMEA Key Account Manager. Together, you'll work towards achieving the objectives of the EMEA region, ensuring sales growth and customer satisfaction.

Roles and Responsibilities

As a Key Account Manager, your responsibilities will include:

• Target and Develop New Sales: Drive new business opportunities by developing direct end-user relationships.
• Cultivate Relationships: Build and manage connections with the A&E Consultant community, driving engagement with key influencers and networks.
• Become a Subject Matter Expert: Deepen your expertise in video management and integrated solutions, guiding end users and consultants in the territory.
• Account Management: Oversee the needs and future developments of specific named accounts, ensuring smooth coordination with sales teams.
• Project Coordination: Communicate project specifics with sales teams to ensure seamless handoffs and sales success.
• Promote Technology Solutions: Collaborate with Milestone Technology Partners to champion best-in-class open solutions to customers and consultants.

Tasks

• Meet quarterly with account leadership to provide updates and review progress.
• Support security specifiers by traveling to job sites, offices, association meetings, security conferences, and local/national trade shows to strengthen relationships with security consultants.
• Manage and monitor the project pipeline for assigned accounts.
• Hold monthly alignment meetings with the local sales team to ensure smooth operations.
• Engage with national and regional leaders within key accounts to maintain strong relationships.
• Identify, engage, and develop new business opportunities through direct end-user and A&E contact.
• Build relationships with new A&E firms.
• Leverage the CRM to grow, maintain, and develop all aspects of end users, the A&E community, and project development.

The ideal candidate brings the following experience:

• Minimum of 10 years of experience selling into National Accounts.
• Extensive network within the A&E community.
• Comprehensive knowledge of the commercial security industry.
• Proven track record of supporting multiple large national customers.
• Experience exceeding sales targets and managing large accounts.
• Willingness to travel over 50%.
• Experience with Salesforce (or other CRM platforms).

Skills & competencies we are looking for:

• Proactive mindset
• A solid grasp of sales metrics, KPIs, and technical indicators.
• Stakeholder management in complex projects environment
• Exceptional presentation skills.
• Ability to exercise discretion and independent judgement with important matters.
• Ability to uphold organizational values.
• Ability to represent Milestone to the highest levels of our customers in a professional manner.

Apply

If you're ready to make a significant impact and take your career to the next level, we'd love to hear from you!

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Are you excited about this opportunity then we encourage you to apply as soon as possible.

If you have any questions, you are very welcome to contact Remy Deutschler, EMEA Key Account Manager, at +33184021045.

We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions - in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it's not just empty words. Being part of a fun, friendly, and flexible environment you'll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career