Key Account Manager - Scotland
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Building a sustainable tomorrow
BAM Site Solutions are looking to recruit a Key Account Manager for Scotland to be responsible for managing relationships with clients within the Scottish region. This role ensures client satisfaction, optimises account revenue, and contributes to the overall growth strategy.
This is a full-time role and will involve a mixture of working from home and on site at Kilsyth. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle.
In addition to an attractive salary we offer a significant benefits package including an company car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership.
Your mission
• Develop and maintain relationships with key clients in Scotland, acting as the main point of contact.
• Identify opportunities for cross-selling and upselling products and services to existing clients.
• Coordinate with internal teams to meet client requirements and resolve issues promptly.
• Capture and report client requirements, feedback, and any changes to support continuous improvement.
• In conjunction with the Managing Director, actively contribute to BAM Site Solutions business strategy, business plans, ensuring compliance and consistent delivery and rolling out of objectives and targets, including reporting requirements.
• Set individual and team objectives for the four depots and Product Managers as assigned, ensuring performance against those objectives.
• Understand and interpret the strategic direction of the Business Unit and align operational delivery to strategic intent within the depot teams.
• Embed a culture of compliance to all UK & Ireland policies, targets, standards, and strategy in relation to safety, health, wellbeing, and sustainability.
• Implement and deliver new opportunities within Site Solutions.
• Embed new engagements and partnership approaches across industry, professional bodies, and trade associations as part of the business unit's future outlook.
• Actively promote and embed product innovation, expertise, and practice into the depots in conjunction with the Product Managers.
• Contribute to the tender process for all bids and tenders in region.
• Accountable for achieving regional revenue and satisfaction targets.
• Responsible for accurate and up-to-date client account data.
• Ensure client feedback is addressed and acted upon in a timely manner.
• Provide regular updates to senior management on client engagement metrics and trends.
Who are we looking for?
• A results-driven professional with proven success in client relationship management.
• Strong sales acumen and the ability to identify opportunities for growth.
• Excellent negotiation and communication skills.
• Ability to travel within the region and work closely with clients.
What's in it for you?
A challenging and continuously changing environment in a forward thinking organisation.
In addition to an attractive salary we offer a significant benefits package including an company car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership.
BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle.
Your work environment
People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial.
We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.
Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow
Who are we?
The art of building is about building for communities; it's about building for life.
Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.
Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.
Our recruitment process, what you need to know?
BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.