Key Account Manager
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Job Introduction
Working with the Head of Key Accounts, your main responsibility is to increase company revenue and profitability by support the operations team through growing the regional customer base in the London area.
Key Responsibilities
- Work in a field based role identifying new and growing existing accounts as well as delivering new regional main contractors and regional developers using market intelligence
- Undertake root cause analysis of customer issues, ensuring appropriate actions are taken to prevent future issues
Be proactive in working with the Bid team on Bids, Tenders and PQQ's - Compile and deliver winning, professional presentations and associated literature to new and existing national customers
- Work with the operations, finance and asset teams to ensure the service offering is delivered to national customers in line with agreed SLA's
- Actively work with the wider Sales Teams to share leads and opportunities
- Meet agreed revenue and profit targets
- Take a proactive approach to growing existing accounts within your portfolio ensuring all major regional customers are included in portfolio.
- Deliver high level of customer care in line with customer SLA's
- Ensure the CRM system is kept up to date with activity at all times
- Ensure pricing guidelines are adhered to
- Build and maintain positive, professional relationships throughout different levels of the organisation
- Assist the credit control team in keeping aged debt to a minimum
- Thorough review and utilisation of the monthly sales KPI report, track performance of accounts and map future growth opportunities
- Assist the Head of Key Accounts in building a respectful 'one team' culture across the sales and operations teams
Promote change positively and assist in embedding new concepts
What We're Looking For
- Proven experience of managing and adding value to large regional customers
- Ability to secure and grow new business with spending accounts
- Excellent communications skills
- Positive 'can do' attitude
- Highly driven and motivated
- Excellent presentation skills
- Valid driving licence
What We Can Offer You
- Competitive salary
- Competitive bonus scheme
- Salary sacrifice pension
- Company car
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline - free joining
A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.