Key Account Manager
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Job Title - Key Account ManagerDepartment - RoadsideLocation - Croydon - Hybrid. 3 days in the office and 2 days at home
The role: Reporting to the Head of Sales - Roadside Assistance you will be responsible for managing and developing our partnerships though first-class relationship and account management. The role is to maximise Allianz Partners' strategic, commercial and customer objectives within the partnership(s) that you run. You will manage and support all aspects of the partnership(s) including delivery of our contractual commitments, regulatory obligations and growth initiatives. Your objectives will include a combination of Revenue, Profitability, Growth and adherence to Regulatory requirements
The role is challenging and rewarding, requiring enthusiasm, drive and customer focus. You will need to have experience of managing strong commercial and personal relationships across clients, working effectively to ensure all services meet contracted performance requirements.
Hours: This position is Based on 35 hours per week. Between 08:00 -18:00 Monday - Friday. Due to the nature of this role, hours may vary in line with business needs.
You will:
- Build key relationships to drive results through effective teamwork
- Continually review process and products to add value to the service proposition and partnership
- Coach prospective and existing partners on the benefits of Allianz Partners products and services, detailing our business model and value proposition
- Deliver budgeted revenue via portfolio of existing partner(s) and identify new opportunities to generate growth
- Create, track and maintain opportunities, renewals and contacts in Salesforce
- Produce, review and distribute accurate reports which may include but not limited to:
- Monthly reports on account development
- Budgets
- Strategic account strategy (this may include a competitor analysis)
To manage or assist with relevant ad-hoc projects as required by the Head of Automotive Roadside and Customer Management Services
- Complete all appropriate administration.
- Provide relevant reports to the Head of Automotive Roadside and Customer Management Services
- Carry out any other additional duties as requested by the Head of Automotive Roadside and Customer Management Services from time to time within the scope of your role.
About you:Required
- Have attention to detail and proven organisational abilities
- Effectively communicate and steer decision making
- Have proven delivery of growth and development in similar roles
- Previous business to business experience within the industry.
- Excellent communicator and strong interpersonal skills, with experience of leading business presentations
- Effective time management skills and the ability to meet tight deadlines whilst managing numerous tasks
- A good working knowledge of Microsoft Office with particular emphasis on Excel and PowerPoint due to the requirements of the role
- Able to multi-task activities with shifting priorities
- Ability to Lead and work to targets
Preferred
- Previous KAM experience in Banking and Insurance
Staff Benefits You will receive excellent training for this role as we are dedicated to 'Achieving Excellence Through Learning.' You are always encouraged to bring your ideas and highlight any areas for improvement in processes. In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We will provide you with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months' probation, Corporate Social Responsibility and an Interest free season ticket loan after probation. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
We also provide a comprehensive Employee Assistance Programme (EAP) which is available from day one of employment. Confidential 24/7 helpline and an app to access life, money and wellbeing resources including mental wellbeing support, debt and legal advice
About Allianz:Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.