KDN Service Now Architect- Senior Manager

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Job description

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you'll be a part of the KPMG family working alongside some of our profession's most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You'll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you'll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

This role is responsible for defining ServiceNow solution architecture to meet business requirements, develop and maintain ServiceNow architecture standards, and collaborate to create capability roadmaps.

How you will make your mark

• Facilitate organizational change by defining strategies for the firm with respect to technology standards and design goals; evaluate business requirements in the early stages of projects to determine what ServiceNow modules, products, integration technologies, system architectures and patterns should be employed to meet business objectives efficiently.
• Work closely with the Enterprise Architecture team to align the solution with the IT strategy, enterprise system landscape, technology environment, and capabilities roadmap.
• Provide technical design and architectural leadership, including documenting and diagramming the logical, physical and process views across multiple technology domains.
• Conduct research and participate in the development of roadmaps, which include right solution selection, versions, upgrades, projects and milestones; communicate best practices by giving presentations, working with project teams and authoring content aimed at educating others about standards, strategies and otherwise defined best practices.
• Lead efforts for technology evaluations, which involve identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features; research activities include readings, proof-of-concepts(POCs) and lab testing.
• Collaborate with project teams to assist in delivery of the solution implementation by providing guidance as needed to application, engineering and operations teams; Work individually and collaboratively with team members to ensure breadth and granularity of strategies, standards and reference architectures for consistency and integration.
• Facilitate organizational change by defining strategies for the firm with respect to tech among the logical, physical and process views across multiple technology domains

This is the job for you if you have

• ServiceNow technology experience which includes defining and implementing ServiceNow modules;
• Exposure to implementation of multiple modules is a plus.
• Years of recent experience architecting and delivering ServiceNow solutions across multiple enterprise architecture domains(technology, application, information and infrastructure) out of which few years should be on ServiceNow.
• Extensive experience in at least two distinct modules in ServiceNow.
• Bachelor's degree from an accredited college or university is preferred.
• Strong understanding of solution architecture on ServiceNow Platforms along with the integration of other SaaS solutions with these platforms.
• Ability to effectively develop presentations, architecture functional and technical roadmaps and present ideas and proposals to all levels of management and technical expertise
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork;" Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization; Ability to participate in development of resource plans and structures and influence organizational priorities
• General understanding of technical architecture capabilities for networking, security, servers and data.
• Experience or certification in architecture frameworks and experience with application architecture roadmaps along with defining contextual, conceptual and logical models that align both business and technical capabilities to explain the architecture.

KDN is Inclusive!

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.