KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager

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Job description

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you'll be a part of the KPMG family working alongside some of our profession's most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You'll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you'll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions i.e. Audit, Tax and Advisory. It will support KDN leadership, central teams, delivery centers to align on priorities to onboard solutions. The responsibility of the role is to drive requirements gathering phase for solution and working for through Target Operating Model Blueprint aligned with KDN strategy for all new solutions. The focus of the role will be drafting and improvising a repeatable methodology with supporting documentation/assets to drive TOM Blueprint. Additionally, it will be to implement and track KPI's on the performance of the solution onboarding process; identify, validate and implement process improvement initiatives to streamline solution onboarding process.

How you will make your mark

- Act a subject matter expert on Target Operating Model (TOM) framework for all solutions

- Lead the design of Target Operating Model (TOM), ensuring it is scalable, and aligned with KDN's goals.

- Liaise with multiple KDN and external stakeholders i.e., GDC Transformation, HR, Technology team etc.

- Develop detailed plans for the implementation of new processes, technology, organizational structures, and performance measures

- Provide guidance around the implementation of the TOM, managing timelines, resources, and budgets

- Provide guidance around communicating progress, and achievements of the TOM implementation to key stakeholders

This is the job for you if you have

- Professional experience in leading transformation programs across Fortune 500 companies in alignment with overall business objectives

- Bachelors Degree from an accredited college/university; Masters or advanced degree from an accredited college/university preferred

- Experience in Global Delivery Model deployments i.e., Business Services, Captive Shared Services, Centres of Excellence (COE)

- Proven experience enacting organizational strategy and design while building a high performing team to create value through execution

- Apply a strategic perspective to drive progressive discussions in a matrixed organization

- Ability to effectively structure, articulate and lead presentations to translate data into actionable business plans

- Demonstrated ability to employ strategic thinking in sensitive and complex situations

- Strong analytical, writing, interpersonal, communication and oral advocacy skills

- Ability to demonstrate a commitment to drive diversity, equity and inclusion at the group, enterprise, industry, and community level

- Experience collaborating with cross-functional teams on projects; communicate business decisions effectively across all levels of the organization

- Detailed knowledge and experience in implementing project management frameworks including issues and risks management, developing detailed project plans, and managing project budget

KDN is inclusive!

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.