Resource Manager (Traffic and Capacity Planning)

BRAND: Publicis Groupe
Job Function: Finance
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

OVERVIEW
Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

THE SPIRIT OF VIVA LA DIFFERENCE
Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Overview

Join Our Team as a Capacity Manager

The successful candidate will need to be able to evaluate and understand business and people data. They will need to utilise the data to create affordable, executable hiring plans. This person will be the representative for our offshore departments, working with different teams to understand their resource needs, then finding solutions using our existing resource, and planning accordingly.

They will lead conversations on skills/capabilities required within the organisation and work closely with their stakeholders and our internal central staffing deliver team, to develop a talent mapping and acquisition fulfillment plans. The Capacity Manager is the primary point of contact to the business and internal teams for articulating the approach to meeting our offshore people needs and updating the plan in real-time as things change.

What We Offer:

• Opportunity to collaborate with global leaders in media
• A fast-paced, innovative environment focused on excellence
• Professional growth and development within a supportive network
• Exposure to diverse projects across international markets

Responsibilities

• Serve as the primary point of contact for the Media part of our organisation, collaborating with senior stakeholders to define and drive annual operational project and capacity plans.
• Lead the development and execution of hiring plans to meet business demands
• Act as the engagement lead with delivery centers, resolving operational challenges and fostering strong relationships.
• Manage real-time and strategic resource allocations, addressing staffing issues efficiently.
• Own financial forecasting, managing cost reconciliation and budget planning with a keen eye on accuracy and strategic goals.
• Deliver comprehensive capacity, utilization, and hiring reports, providing insights to senior leadership.
• Collaborate with senior stakeholders, finance, and delivery teams to align workforce planning with business needs.
• Support global workforce initiatives, enhancing overall business structure and process improvements.

Qualifications

• Experience in resource management, workforce planning, or project management.
• Strong Excel skills, with experience in using pivot tables and data analysis tools.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
• Demonstrated reliability and a proactive mindset focused on continuous learning and self-improvement.
• Ability to work independently, managing multiple priorities in a high-pressure environment.
• Experience in building and managing remote relationships, with a strong sense of organizational awareness.

Join Publicis Global Delivery and become a key player in shaping our global media strategies.

#LI-KS1

Additional information

Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).