Junior Digital Product Manager
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About Us
Smiths is always looking for curious minds. For new colleagues who want responsibility and relish a challenge. Those who would like to use their talents to help make the world safer, healthier, more efficient, and more connected.
We are proud of our 160-year history of innovation, propelling the human world forward by looking at things differently, adapting, and never standing still. Today, we are an aligned global business of five divisions and around 22,000 colleagues, impacting millions of lives annually across five vibrant global markets.
Smiths Detection, a global authority on detection and screening technology, delivers solutions to protect society from threats and illegal activities, including explosives, weapons, contraband, toxic chemicals, and narcotics. Our mission is to use technology to develop innovative solutions and services to uphold the free flow of trade and make the world a safer place.
Whether you are an experienced professional or just starting your career, our global scale and focus on growth offer great career opportunities. There has never been a better time to join Smiths and help create the future.
Life at Smiths
- Global leader : We impact critical systems every day with sites in 17 countries and six centres of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat.
- Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success .
- Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML .
- International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business.
Duties & Responsibilities:
- Collaborate with cross functional teams (Centre of Excellence (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable) to support the delivery of the Product/s for efficiently and effectively. between the relevant site.
- Provide support for the Digital Product Managers for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Assist with the design, implementation and drive cross functional activity to ensure the PRD meets the market demand and is fit for purpose aligned to the Product roadmap and business strategy.
- Aide the relevant PLP Gate process and associated milestones for the Digital Product Managers Product range in a timely and proactive manner.
- Collaborate with cross functional team such as Technology, Sales, Programs, Marketing and Service to assist in the creation of product technical specifications. Provide input from all departments to the R&D design team/s, coordinate design review meetings such that New Product Introductions (NPI) meet sales and business objectives.
- Support Central, Regional and Market Sales and Pursuit team personnel in key situations for Bids & Proposals, providing the technical support and Product Compliance input when necessary.
- Assist with periodic reviews of relevant technical content of sales support and sales/distributor training materials.
- Analyse market information to support wider Digital team with development and enhancement of product sales plans, including market segmentation, targeting and positioning.
- Analyse Product (Functional, performance and Technology) Related customer complaints and suggest actions for teams to resolve.
- Provide assistance on projects for new product development and product rationalization initiatives in line with PLP milestone requirements.
- Support product launches, sales support and product promotions in line with PLP milestone requirements
- Build relationships with key decision makers within customers / regulators
- Work with Government Relations to leverage the governmental processes aligned to MRD and PRD.
- Interface with Production and Sales team for effective sales forecasts across product lines.
- Work with Industry segment managers to analyse competitors' strengths, weaknesses and pricing to ensure optimized price setting and ad-hoc opportunities for accreting margin
- Support the annual pricing reviews of all products and spare parts.
- Support Digital Product Managers with ensuring platforming principles are applied across the full product range aligned with the rest of the Division
About You
- Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work.
- The ability and motivation to persistently pursue and achieve / drive effective results which drive the business forward.
- Collaboration and Influencing with a Global mindset, cultural awareness
- Highly organised and detailed orientated
- The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
- The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions in order to support the organisation's commercial success.
- The ability to engage, challenge and work effectively with others.
- The ability to build an effective network of relationships both internally and externally, understanding their customers' needs.
- Willing and able to identify and support change and continuous improvement in own and wider business environment.
- Ability to interact and produce results, to influence and lead cross functional teams in a matrix environment and to motivate teams without hierarchical link with functional responsibilities.
- Ability to work in an international and multi-cultural environment
Diversity and Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( www.smithsdetection.com/careers )or LinkedIn.