Junior Connectivity Product Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About The Role

As a Junior Connectivity Product Manager, you'll play a pivotal role in driving the development and success of our cutting-edge Connectivity products and services. These offerings encompass a wide range, including Broadband Services, Ethernet & Leased Line solutions, and multi-site networking technologies like MPLS & SD WAN.

Your responsibilities will span the entire lifecycle of these products, from initial introduction to ongoing maintenance and eventual sunsetting. Collaborating closely with sales teams, customers, and market-facing functions, you'll identify and craft compelling value propositions that leverage our innovative solutions.

This role involves direct interaction with both customers and suppliers, and occasional travel and overnight stays may be required.

Under the guidance of the Proposition Manager, you'll advance Intercity's efforts in innovation, product development, and proposition creation within the Connectivity product category. Your focus will be on designing products and services that resonate with customers, addressing their specific needs and pain points. You'll drive innovation by developing and implementing strategies, identifying new opportunities, and overseeing the launch of new services from concept to market testing.

As part of the go-to-market team, you'll be accountable for product operations alongside colleagues responsible for operational product implementation and maintenance within your proposition category. Key areas of responsibility include:

1. Innovative Propositions: Drawing on a deep understanding of customer needs, market dynamics, and technology trends, you'll create propositions that drive profitable growth beyond budget expectations. Collaborate with sales specialists, technical solution architects, and commercial teams to achieve this goal.
2. Agile Go-to-Market Strategies: Craft targeted propositions for specific markets and personas. Describe customer problem-solving statements, highlight service differentiators, and provide evidence points for marketing. Your hypotheses on market entry, ideally at a vertical level, will stimulate lead generation and growth.
3. Pricing and Upsell Opportunities: Envision and launch commercial pricing propositions and bundles that attract new business and encourage cross-selling and upselling.
4. Product Portfolio Management:

• New Product Introductions: Manage the process of introducing new products, including vendor evaluation (considering factors like red flag commercials, ESG, and security).
• Existing Portfolio Maintenance: Ensure technical, sales, and commercial capabilities align with changing market demands.
• Sunsetting and Retiring Products: Strategically phase out products and services as needed.

• Define service design through APIs and portals.
• Create sales enablement documentation covering SLAs, technical specifications, APIs, and boilerplate for proposals.
• Provide training on processes (e.g., technical aspects).
• Review commercial contracts and pricing (working with the commercial lead).
• Address security and sustainability considerations.

• Monitor revenue, margin, profit, and contribution to overheads (ideally EBITDA).
• Track marketing (MQL), sales (SQL), and pipeline (opportunity) metrics.
• Evaluate sales performance against targets and market growth.
• Assess profitability of new business sales.
• Ensure roadmap delivery aligns with milestones.

• Establish and maintain relationships with third-party integrators and partners to tailor solutions from Intercity's product portfolio.
• Align proposed Connectivity solutions with customers' budget availability.

Skills and experience

• Experience in product management, preferably within the Telecommunications, IT or technology sector.
• Proven track record of delivering results, managing projects, and working with cross-functional teams.
• Good understanding of the product or ability to learn new products and methodologies quickly.
• A background in SD-WAN would be highly beneficial
• Capable at planning and prioritisation while maintaining a good level of attention to detail
• Strong problem-solving abilities.
• Excellent communication and stakeholder management skills.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:

• • Customer Net Promoter Score of +85
• • Gold Award Investors in People Accreditation
• • 3-star "World Class" Best Companies accreditation, and for 2022 and 2023:
• • The no. 1 best telecoms company to work for
• • The 9th best company to work for in the Midlands
• • The 34th best large company to work for in the UK
• • Platinum Eco Vadis rating

We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.