Junior Assistant Restaurant Manager
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Aim of the role:
To drive the Restaurant forward by motivating the Team at all times, to increase profitability by reducing costs and wastage whilst increasing spends and business and to improve productivity by improving and maintaining the working environment.
Responsibilities:
- To take ownership and ensure a smooth running service is implemented and adhered to by all staff members by means of training and supervision.
- To assist the Restaurant Manager and Assistant Restaurant Managers in looking at new methods which can be utilised to improve standards and provide a consistent service.
- To be confident in the control, purchase and maintain levels and quality of silver, crockery, linen and dining room furniture through stock takes, cleaning rotas and regular spot checks.
- To ensure that training is carried out on the correct procedures for cleaning, cutlery polishing and burnishing and also correct use of chemicals. Whilst instilling a sense of pride and passion for the work.
- To provide a system of control of perishables used with the Restaurant that takes into account usage, par stock and cost of items.
- Highlighting teamwork whilst working alongside Restaurant Management on induction programmes. This will ensure all new staff are settled in and shown all relevant information.
- To be passionate and to ensure that regular training is provided and recorded to ensure ongoing improvements.
- To take ownership for service in the area of the Restaurant under your responsibility during your shift.
- Highlighting teamwork, to assist the Restaurant Manager in the preparation and presentation of training programmes, briefings and SOP's.
- To be respectful in reporting, monitoring or handling small disciplinary matters using your integrity.
- To be aware and confident of your product knowledge of all services offered in the Hotel.
- To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
- To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
- To be confident that all staff call guests by their correct name and title.
- To assist with the Restaurant administration as allocated at the monthly Management meetings.
- To ensure that service is discrete and efficient at all times using your integrity.
- To take ownership that the billing procedure is thorough, correct and signed at completion of each meal.
- To collate information and feedback while attending all staff briefings before each service.
- To report all comments/complaints/problems to the Restaurant Manager and Assistants, showing integrity and discretion.
- To be passionate about and assist in preparation, presentation and recording of training sessions.
- To maintain good communication between Kitchen/Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements. Embracing the behaviours of Teamwork and Flexibility.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Restaurant Manager or his Assistants.
- All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
- To be fully aware of the Hotel's Fire Safety Procedures and Health & Safety regulations.
What's in it for you?
- Tronc on top of your monthly salary
- Staff accommodation if required
- Free staff meals
- Friends and Family rate at Iconic Luxury Hotels
- 25% discount on all Food & Beverage
- Discount on Spa treatment and products
- ...and much more.