Junior Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Description

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors' portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

• Canary wharf / hybrid working

Are you interested in financial markets and enjoy building long term relationships? This could be the role for you! You will focus on the following:
• Provide trade and administrative support to our global retail, corporate and institutional clients across phone, email, and web chat. Covering OTC Derivatives, RealStock and Investment products.
• Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds, and commodities.
• Gain a strong understanding of financial markets, stock exchanges, and macroeconomic events.
• Provide trading expertise on P&L and margin calculations, order types, charges, trade assistance, and investigations.
• Providing an execution-only phone dealing service (following relevant training).
• Answering queries and cross-selling our products and platforms.
• Running daily morning market calls.
• Resolving trade disputes.

Requirements

If you're genuinely interested in financial markets, comfortable working with numbers, have an outgoing personality who can put clients at ease, we can offer a great career path. Additionally you should bring:
• A degree-level education (any subject); and / or relevant experience in a similar role
• Experience working in a customer-facing role. A sales background would be a distinct advantage.
• Excellent interpersonal and communication skills
• A logical and analytical approach to problem-solving
• Confident to employ basic maths skills, particularly mental arithmetic.
• Strong team player and time management skills
• Literacy in Google docs/ MS Office
• Can manage administrative aspects eg client contact records