Joint Operations Lead
Description
This role will have ownership of Business Continuity and Disaster Recovery, and Joint Operations across an AWS region. This will involve working with a wide range of stakeholders, including customers and engineering teams to ensure that operational processes and procedures are created, defined and applied.
Key job responsibilities
- Day to day ownership of BCDR and the operational posture within an AWS region
- Work with internal and external stakeholders to help define and document operational processes. Attend operational meetings as required to enable the coordination and visibility of high impact work.
- Ensure all required tooling, runbooks, wikis and operational documentation are up to date and maintained to a high standard
- Ownership of BCDR contractual requirements
- Work with peer regions to ensure global alignment on best practices and develop efficiencies through economies of scale where appropriate
- Be an operational excellence advocate across teams, driving a high bar across change control and leading the continuous improvement of BCDR and operational effectiveness
- Act as the owner for the overall operational posture of the region, defining KPIs and reporting region health to senior leaders
About the team
bout AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience owning/driving roadmap strategy and definition
- Experience developing and executing/delivering product and technical roadmaps
- Experience working directly with engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience interpreting data and making business recommendations
- Experience developing strategies that influence leadership decisions at the organizational level
- Building strategic plans by collecting, analyzing, and identifying customer's major milestones. Working backwards from those milestones to build AWS capability and solution roadmaps that internal teams will utilize to inform resource and delivery plans.
Preferred Qualifications
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.