ITAM and Configuration Manager

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The Opportunity:

Ashurst is accelerating the maturity of its IT Asset Management (ITAM) and Configuration Management capabilities. This Specialist role will report into the Practice Owner of the IT Configuration & Asset Management team to enhance robust CMDB and ITAM controls, improve data quality, and deliver audit-ready licensing and configuration governance across a global environment.

This person will take a hands on approach in the backend of the SAM point solution (Snow) and will find great satisfaction in continuously delivering a squeaky clean and accurate CMDB across all target classes.

Joining the global IT function and working closely with Service Management, Security, Finance, and regional IT teams, this role will uplift CMDB, asset lifecycle and software compliance processes, ensuring reliable data for service, risk, and financial decisions.

Key responsibilities of the role include:

• Operate and maintain the CMDB: CI lifecycle management, dependency mapping, data quality governance, and cross-tool reconciliation.
• Administer and enhance Snow Software (Atlas/SLM/SMACC/Inventory/SIM), manage DUJs, agents, and data integrity controls.
• Consult on ServiceNow CMDB and ITAM data foundations; align discovery, integrations and processes.
• Apply evidence-based audit-ready operational discipline in managing compliance for key publishers (e.g. Microsoft, Adobe, Oracle).
• Build SQL-based reconciliations and queries to triangulate inventory, usage and entitlement data

This is a full-time, permanent role based in our London office with hybrid working.

More information can be found in the job description attached to the role on our careers site

About you:

The successful candidate will have:

• Expert practitioner in CMDB operations and data quality management with proven experience in service/relationship mapping
• End to end ITAM/SAM capability across hardware, software, renewals, compliance and optimisation
• Tooling expertise: Snow software ideally with ServiceNow & Cherwell CMDB desirable and familiarity with other discovery tools
• Good communication skills and strong stakeholder engagement across both business/technical audiences
• SQL skills for extraction, reconciliation scripting and troubleshooting will be well regarded
• ITIL certification will be advantageous

What makes Ashurst a great place to work?

We offer you all the things you should expect from an international law firm, some of which include:

• competitive remuneration with the flexibility to reward high performance;
• flexible working;
• corporate health plans;
• a global professional development offering for all employees; and
• an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

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