IT Test Manager

Job Description

Role: IT Test Manager
Contract: Permanent
Location: Nottingham
Recruitment Partner: Kershia Broughton

What you'll be doing:
Reporting to the International Retail and Supply Chain Platform Test Manager, you will lead the delivery of testing on behalf of IT for various major programs. As we embark on a period of rapid transformation you will help ensure that projects follow our strategic test goals and will be an ambassador for software quality.

As a Test Manager, you will be responsible for planning, executing, and managing various testing which include functional and non-functional testing across complex retail and supply chain systems. You will ensure that new releases and integrations meet performance, reliability, and operational readiness standards before going live. As an automation Lead, you need to Design, build, maintain robust automation frameworks and develop automated test scripts using industry‑standard tools and languages.

Key responsibilities:

• Drive the end-to-end delivery of non-functional testing within timescale, cost, and quality constraints.
• Lead end-to-end testing including planning and execution for retail and supply chain IT projects.
• Define and implement automation testing strategies aligned with project goals.
• Define and validate performance benchmarks, failover procedures, and operational KPIs.
• Manage test environments, data provisioning, and tooling for NFR execution.
• Manage dependencies between testing phases and projects across multiple technology stacks and delivery workstreams.
• Review project test estimates and monitor actual costs to maintain financial accuracy.
• Ensure stakeholders are managed and test progress reported with detailed test reports.
• Manage test partner resource, including Test Managers, SDETs, Quality Engineers and Test Analysts
• Effectively lead, mentor and coach Test Team Members to ensure all colleagues are working together cohesively.
• Collaborate with our internal colleagues and partner teams to foster a mindset of innovation and continuous improvements in testing processes and automation.

What you'll need to have (our must-haves):

• 5 years of test automation or test management experience, it would be great if this were in Retail/Supply chain domain.
• Experience managing end-to-end testing lifecycle, including functional and non-functional phases, across large projects and programmes
• Experience with supply chain systems (e.g., WMS, OMS, ERP and logistics platforms)
• Expertise in testing tools and methodologies
• Experience with cloud-based infrastructure
• Experience leading partner test teams across various geographical locations.
• Experience with principles, theories, practices, and techniques for managing activities involved in planning and delivering software testing within projects.
• Manage, influence, negotiate and collaborate with a variety of stakeholders at all levels in the business.
• The ability to explain, simplify and communicate complex messages to both technical and non-technical colleagues.

It would be great if you also have:

• Hands on EPOS testing experience including POS hardware testing.

Rewards designed for you:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

International Technology & Advanced Analytics (IT2A) is a multi-national team of specialists in security, hosting, architecture, software engineering, networks and project delivery, supporting two of the UK's most trusted and established brands - Boots and No7. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we use the latest technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

What's next:
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.
Be brilliant with Boots.