IT Test Manager

Job Description

Job Title: IT Test Manager

Location: Nottingham

Contract: Perm

Recruiter: Noaman Hussain

Who we are

International Technology & Advanced Analytics (IT2A) is a multi-national team of specialists in security, hosting, architecture, software engineering, networks and project delivery, supporting two of the UK's most trusted and established brands - Boots and No7. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we use the latest technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

About the role

Reporting to the International Retail and Supply Chain Platform Test Manager, you will lead the delivery of testing on behalf of IT for various major programs. As we embark on a period of rapid transformation you will help ensure that projects follow our strategic test goals and will be an ambassador for software quality.

As an NFT Test Manager, you will be responsible for planning, executing, and managing Operational Acceptance Testing and Performance Testing across complex retail and supply chain systems. You will ensure that new releases and integrations meet performance, reliability, and operational readiness standards before going live.

Key responsibilities

• Drive the end-to-end delivery of non-functional testing within timescale, cost, and quality constraints.
• Lead end-to-end PT and OAT testing including planning and execution for retail and supply chain IT projects.
• Define and validate performance benchmarks, failover procedures, and operational KPIs.
• Manage test environments, data provisioning, and tooling for NFR execution.
• Manage dependencies between testing phases and projects across multiple technology stacks and delivery workstreams.
• Review project test estimates and monitor actual costs to maintain financial accuracy.
• Ensure stakeholders are managed and test progress reported with detailed test reports.
• Manage test partner resource, including Test Managers, SDETs, Quality Engineers and Test Analysts
• Effectively lead, mentor and coach Test Team Members to ensure all colleagues are working together cohesively.
• Collaborate with our internal colleagues and partner teams to foster a mindset of innovation and continuous improvements in testing processes and automation.

What you'll need to have

• 5 years of non-functional test management experience, it would be great if this were in Retail/Supply chain domain.
• Experience managing end-to-end testing lifecycle, including functional and non-functional phases, across large projects and programmes
• Experience with supply chain systems (e.g., WMS, OMS, ERP and logistics platforms)
• Expertise in performance testing tools and methodologies (e.g. Neo Load, LoadRunner, JMeter)
• Experience with ITIL processes, incident management, and operational SLAs
• Experience with cloud-based infrastructure
• Experience leading partner test teams across various geographical locations.
• Experience with principles, theories, practices, and techniques for managing activities involved in planning and delivering software testing within projects.
• Manage, influence, negotiate and collaborate with a variety of stakeholders at all levels in the business.
• The ability to explain, simplify and communicate complex messages to both technical and non-technical colleagues.

It would be great if you also have

• Have experience in the following areas
• Test Automation, Payments, Self Check-Outs, Tills, Controllers, Android Handheld Testing

Our benefits

• Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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