IT Risk and Controls Services Manager

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IT Risk and Controls Services Manager

• Play a leading role within our growing IT Risk and Controls team.
• Based at our Stratford-upon-Avon office with excellent facilities and surroundings.
• Hybrid working with the option to work 80% of your hours from home.

About the role

We have an exciting opportunity for an IT Risk and Controls Services Manager to join us in a permanent role. Managing a growing team, you'll play a leading role within the IT Risk and Controls team who provide an effective first-class line of defence for our large IT Division. Whilst managing your team of IT Risk and Controls Specialists and Consultants, you'll hold senior IT stakeholders to account, ensuring divisional activities are challenged to achieve the highest possible standards.

As the IT Risk and Controls Services Manager, you'll be confident working with senior stakeholders including our IT Director and the IT Executive team, educating, executing, and embedding the risk management strategy and approach for the division, ensuring the approach is understood and delivered successfully and communicated to all staff. Overseeing the analysis of IT risk, control, and audit data, you'll provide regular reporting to the IT Executive team and regulatory bodies as required.

You'll have an influential role in supporting internal and external audits across the division, ensuring the auditees are prepared, resourced, and open to respond to the audit teams in a timely manner, supporting the auditees to challenge appropriately and to provide fully resourced, funded, and achievable management responses to any recommendations made.

Using your experience line managing a team of IT Risk and Controls professionals, you'll lead and develop your direct reports so that they know what is expected and are able to maximise their contribution to business objectives and realise their potential.

About you

As our IT Risk and Controls Services Manager, you'll have outstanding relationship building and persuasive skills with the ability to negotiate with and influence senior stakeholders. You'll have experience of line management within a risk and control environment and have a proven track record developing your team. You'll have a strong track record of leading the delivery of risk and control assurance activities that result in successful business outcomes and have an in-depth knowledge of IT control frameworks, regulatory requirements, and relevant best practice. You'll also hold the ITIL qualification and a suitable professional qualification in risk management.

To be successful in this role, you'll also have:

• Extensive experience of performing risk and control-based reviews across an IT operation.
• Proven experience of analytical work in a governance, risk management or similar assurance function.
• Proven knowledge of project management planning processes and techniques.
• Control Objectives for Information and related Technology qualification (v4.1 or higher).
• Knowledge and experience of IT auditing (desirable).

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• £75,000 - £85,000 annual salary (depending on experience)
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.