IT Manager

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Company Description

The Personal Investment Management and Financial Advice Association (PIMFA) is the trade association for firms that provide personal investment services and financial advice to everyone from individuals and families to charities, pension funds, trusts and companies.

We get involved in all sorts of interesting topics including savings and investments for young people, new technology and its impact on business, cyber security and resilience, social impact and ESG, regulatory change and political and government affairs.

We are a small team with a culture of collaboration, innovation and excellence, who continues to serve its members through hybrid working, and in 2023 we were awarded as one of the Sunday Times 'Best Small Places to work' in the UK. We have a can-do attitude, which makes PIMFA a great place to work. Our team consists of hardworking, fresh-thinking people of all ages who are friendly, good-humoured and dedicated. You will enjoy a competitive salary plus good benefits and flexible working.

www.pimfa.co.uk

Job Description

The IT Manager's role is the day-to-day management of all aspects of IT in PIMFA including maintenance and support of internal and public facing systems, liaison with suppliers, and participation in, and oversight of, all software development activities, including specific projects such as PIMFA Wealthtech.

The aim is to ensure that PIMFA makes the optimum use of technology to aid productivity and to enhance the services offered to membership and the wider business community.

Responsibilities

Some of the key responsibilities of the role include, but are not limited to:

• Provide PIMFA personnel with a point of contact on all IT matters for support and guidance and to steer the organisation on best practices
• Maintain and improve the IT security posture of the organisation, including increasing the PIMFA team's awareness of potential threats
• Assist with the evolution of PIMFA's customer service proposition by actively participating in and management of development projects
• Maximise PIMFA's utilisation and return on investment in technology
• Manage IT development and support activities in accordance with an agreed programme plan

The IT Manager's responsibilities will be split broadly between internal and external IT functions and project oversight as outlined below:

Internal IT: all systems, software packages, platforms and hardware utilised by PIMFA personnel operationally. Working within, and contributing to, the IT Governance Framework, the IT Manager will oversee the delivery or maintenance of:

• All operational systems, ensuring that required updates are applied and that there is a reliable backup and recovery regime
• IT Security policies, providing suggestions and content on updates which may be required
• Optimal use of existing software tools, monitoring licensing, status and risk against the catalogue of approved software, licensing
• Potential integration between software solutions to solve business challenges and inefficiencies
• A 'golden source' membership repository to aid efficiencies
• The overall IT plan for PIMFA, covering all IT activities

External IT and project oversight: customer and public facing systems, both live and under development. The IT Manager will:

• Play a pivotal role in supplier management, including assessment of existing and potential suppliers for specific assignments
• Implement strategies to ensure that possible risks to PIMFA are mitigated e.g. control of intellectual property (IP), source code and hosting arrangements
• Assess and confer on system security of existing and new applications, ensuring that these follow agreed development standards
• Research and implement pay wall technologies or alternatives to protect PIMFA IP and generate revenue streams
• Project Oversight - be responsible for management of IT aspects of in-flight projects and specifically with PIMFA Wealthtech, work with stakeholders and other PIMFA team members

Qualifications

The successful candidate will be highly experienced and knowledgeable having at least 3 years' experience and success in a similar hands-on IT Manager role. Experience in financial services desirable but not essential.

The successful candidate must demonstrate the following key requirements for the role:

• Experience of balancing priorities and managing and successfully delivering complex IT projects, in a fast paced, constantly changing environment
• Natural autonomy and decision making to manage projects effectively
• The ability to react quickly and effectively to issues, risks and opportunities
• Excellent written and verbal communication skills with the ability and confidence to communicate effectively with all levels of stakeholders including non-technical colleagues and clients
• Proactive problem-solving and decision-making skills to get desired results
• The ability to self-manage, organise, and prioritise tasks and work under pressure
• Focused, organised, self-motivated, flexible and dynamic nature
• Strong personal drive and willingness to get things done
• Proven ability to work with peers and within a small team, demonstrating excellent team collaboration and a positive, can-do attitude
• Desire to go above and beyond

Additional Information

What is in it for you?

• A permanent, full-time opportunity with a competitive annual salary
• Annual discretionary bonus (on completion of probation, based on individual and firm performance)
• Life assurance
• Workplace pension scheme (on completion of probation)
• Option to join a medical scheme (on completion of probation)
• 25 days holiday (pro-rata for part-time) plus Christmas/New Year closure
• Genuine work-life balance with flexible working offered. Predominantly home-based but expected to attend regular internal and external meetings as required (expenses and per-diem allowances for all travel from home base); drop-in space available in London but with hubs in other UK cities (Manchester and Reading)
• Continuous learning and development. Opportunity to grow with a supportive management structure to help you realise your potential
• Holistic support
• PIMFA is an equal opportunities employer and was voted in the top 100 best places to work, small businesses by the Sunday Times 2023

Videos To Watch
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