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Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Issuing Onboarding Manager at Checkout.com:

Checkout.com is seeking a talented Onboarding Manager to join the adventure and support the business's growing Issuing Onboarding team based in London.

As an Onboarding Manager, you will be responsible for working with our clients to define their requirements whilst working with internal stakeholders to get the card programme live. You will be working on the full end to end onboarding lifecycle, from initial scoping of requirements through to implementation of the programme and handover to business as usual teams. This role offers a unique exposure to our core business areas, collaborating closely with key internal players.

This is a role in a growing team providing a great opportunity to work on a broad range of projects whilst giving you the scope to build your career in a leading fintech.

What you will be doing:

Responsible for day to day interaction with internal teams (Commercial, Finance, Risk, Legal, Operations, Engineering and Product) involved in onboarding new Issuing clients.
Management of the relationship with the client whilst the project is in progress
Work with internal and external teams to ensure that deliverables and operational processes are implemented prior to putting an Issuing client live
Create project plans to monitor the tasks of the project and communicate the progress to internal stakeholders.
Ensuring continuity of information in handover to Operations and Customer Support teams
Building and enhancing onboarding processes to improve project delivery efficiency

Qualifications

About you:

Strong project management / client delivery experience, with 4+ years experience working in payments.
Solid knowledge of the issuing and payment processing industry, previous experience working in either field is a plus
You know how to get things done; able to organise/liaise with internal and external teams to meet timelines.
Strong communication skills (interpersonal, verbal, presentation, written, email)
Ability to work under pressure, multitask and consistently meet tight deadlines
Ability to approach problems in a qualitative manner, always working to find a solution
Creates streamlined processes, aiming for simplicity and efficiency
Expected to be hands on. Not shy to get stuck in and roll your sleeves up

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout.com via

Our Culture video https://youtu.be/BEwnpHuadSw
Our careers page https://www.checkout.com/careers
Our LinkedIn Life pages bit.ly/3OaoN1U
Our Instagramhttps://www.instagram.com/checkout_com/