IoT Business Operations Manager
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Role Purpose
By connecting people, places and things, Vodafone IoT helps organisations succeed in a digital world. With our expertise in connectivity, our leading IoT platform and our global scale, we can deliver the results our customers need to progress and thrive. We are helping businesses of all sizes and sectors connect for a better future.
The Vodafone Internet of Things (IoT) suite of products and services are designed specifically to meet the needs of new and evolving business verticals. Its connection base has grown 20 % per YoY to reach more than 189 million connections, and Vodafone IoT has been rated a leader in the IoT Connectivity Gartner Magic quadrant and has been for 10 consecutive years. Vodafone are also in the process of carving out and separating the IoT Connectivity business within Vodafone Group, to secure additional partnerships and maintain our leading position in the industry.
The IoT Business Operations Manager role is a critical role which will oversee and optimise business processes, track key metrics for the IoT Business and ensure effective execution of Vodafone IoT's strategy. As the IoT business becomes a standalone company, this role will be critical to ensuring that the operation operates smoothly, adheres to high standards of governance and continuously seeks ways to improve operational efficiently. Working closely with other leaders across the IoT Business to spearhead transformation, the successful candidate for this role will be able articulate and track programmes at a high level , whilst being able to proactively dive into the detail to ensure the IoT Business can execute against it's business objectives.
What you'll do
• Coordinate and manage cross-functional teams to oversee the execution of Key initiatives to execution of IoT Business Strategy
• Support the creation and management of the Vodafone IoT governance framework including reporting, business reviews, management meetings and quarterly business reviews.
• Monitor and manage Key Performance Indicators (KPIs) to ensure data driven decisions at IoT Leadership team level
• Track and manage all actions placed on the leadership team, working with key stakeholders across the business to facilitate timely closure of outstanding actions.
• Support in driving forward comms and engagement at all levels of the business, providing presentations, reports, and whitepapers for both internal and external audiences.
• Proactively identify operational issues within the IoT Business, and drive forward to resolution
Who you are
• Strong organisational skills, including an ability to perform under pressure and manage multiple priorities with competing demands.
• Exceptional interpersonal skills and ability to build and maintain strong cross-functional relationships with stakeholders at all levels of the organisation. Experience working with geographically distributed teams.
• Strong business acumen and ability to understand, drive business objectives
• Strong influencing skills with the ability to engage and motivate others
• Demonstrated ability to communicate detailed information in a condensed manner to various stakeholders verbally and in writing.
• Operational governance and reporting experience. Curiosity, adaptability and ability to manage change in business needs, processes, or technologies.
• Excellent attention to detail and high analytical and problem solving skills
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
• Yearly bonus: 10%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
• Hybrid working - twice a week in the office
Not a perfect fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.