International Account Manager

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Company Overview:

Creightons plc is a UK-based beauty and wellbeing brand owner and manufacturer listed on the AIM market. The Group develops brands, designs products and manufactures at scale, mainly through its subsidiary Potter and Moore Innovations Ltd, which operates two UK sites in Peterborough (HQ) and Devon.

The Group produces owned brands, distributes brands, and provides private-label and contract manufacturing across personal care, haircare, men's grooming, skincare and baby care. In 2021 it expanded its premium skincare offering by acquiring Emma Hardie Limited.

Creightons also operates internationally supplying a broad customer base ranging from major retailers to premium beauty brands.

Who We Are & How We Work:

We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time.

We move quickly and adapt without drama. If a problem needs solving, we solve it - we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one.

This is a place where curious, driven, solutions-focused people do some of their best work - because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in.

Role Description:

We are looking for an ambitious and commercially aware International Account Manager to support and grow our branded sales business internationally. This is an exciting opportunity for someone hungry to learn, curious about markets and customers, and eager to take on increasing responsibility. You will have direct and immediate contact with high value high profile customers Internationally supporting and reporting to the International Sales Manager.

You'll play a key role in supporting retail and distributor accounts, coordinating sales activity, and helping to drive opportunities from idea to delivery.

Key Tasks and Responsibilities:

• Support the management of retail and distributor customer accounts.
• Organise all customer contact planning for consistent customer touch points by senior team.
• Coordinate day-to-day customer activity, including preparing meeting agendas and content, following up actions, and supporting launches.
• Prepare sales reports, analyse EPOS data, and track account performance to highlight opportunities and risks.
• Assist with customer presentations, proposals, and quotations.
• Work alongside the Branded team in negotiations and account planning.
• Liaise with internal teams (Supply Chain, Marketing, Product Development) to ensure projects run smoothly and deliver on time.
• Research markets, competitors, and customers to identify trends and opportunities.
• Be willing to travel to customer meetings and trade events when required

What We Are Looking For:

• 1-3 years' experience in FMCG sales, account support, or commercial coordination (beauty/healthcare experience a bonus).
• Exposure to working with retail and/or distributor customers.
• Commercially aware with strong attention to detail.
• Confident communicator with good presentation and organisational skills.
• Curious, ambitious, and eager to take ownership as you grow.
• Comfortable working in an entrepreneurial environment where you get stuck in.
• Driven, proactive, and motivated by results.
• Willingness to travel and an interest in global markets.

What We Can Offer You:

• Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Program and Employee Benefits Platform to name a few.
• Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged.
• Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
• Inclusive Culture: Join a diverse and inclusive workplace where different perspectives are valued, and everyone is treated with respect and dignity.
• Impactful Work: Contribute to meaningful projects that have a real impact on our customers, community, and industry. We are committed to creating a supportive and enriching environment where you can thrive both professionally and personally.