Internal Sales Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you a data-driven, people orientated leader who thrives on coaching teams to exceed targets?
Do you have the maturity and mindset to lead a diverse sales function through change and growth?

If this sounds like you, a respected B2B business is looking for an Internal Sales Manager to lead a high-performing team and support the Head of Sales in delivering strategic growth.

The company:

This well-established business is known for its customer-first approach and commitment to operational excellence. With a strong reputation in the FMCG and fulfilment sectors, they're investing in digital transformation and team development to drive the next phase of growth.

The role:

As Internal Sales Manager, you'll be responsible for:

• Leading a diverse team of Account Managers and Customer Service Associates
• Driving performance through coaching, training, and clear KPIs.
• Supporting the Head of Sales with strategic planning and execution.
• Managing recruitment, development, and performance across the sales function.
• Playing a key role in the transition to a new ERP system.

Key Responsibilities

• Set and track daily, weekly, and monthly sales targets to meet revenue and margin goals.
• Provide ongoing training and development for account managers and support staff.
• Analyse KPIs and sales metrics to drive performance and identify improvement opportunities.
• Collaborate with internal departments to ensure seamless customer experience.
• Contribute to bids, tenders, and digital sales transformation initiatives.
• Ensure compliance with sales, finance, and legal policies.
• Support business development and strengthen customer relationships.

Requirements

You'll bring:

• Proven experience in an internal sales management role, within a B2B environment.
• Background in FMCG, distribution, or fulfilment sectors.
• Strong leadership, coaching, and team-building skills.
• Analytical mindset with a passion for data-driven decision-making.
• Confidence to manage a diverse team and collaborate cross-functionally.
• ERP/CRM proficiency (OGL or similar), with adaptability to new systems.

Benefits

• Leadership Impact - Shape a growing team and influence strategic direction.
• Collaborative Culture - Work closely with marketing, operations, and customer service.
• Modern Workplace Perks - From free Friday lunches and EV charging to subsidised massages and birthday vouchers.
• Growth by Sharing - Monthly profit share bonus scheme and a culture of recognition and reward.

IND25