Internal Communications \u0026amp; Engagement Assistant - Boots UK

Job Description

Location: Nottingham, Full-Time
Contract: Permanent
Recruitment Partner: Frankie McCallister-Lyas

*interviews in January 2026 due to Christmas holidays*

About the role:

The Boots Opticians Internal Communications & Engagement team supports all areas of the Opticians business with communications, events and colleague engagement. We own and manage all internal communication channels and as a small, hands-on team, we work closely with our Opticians Leadership team, giving us the opportunity to influence, innovate and lead communications in a way that works for our colleagues. We're also part of the wider Boots UK Communications community, with access to additional support and expertise when needed.

We're looking for a proactive and enthusiastic Internal Communications & Engagement Assistant to join our busy, creative, and collaborative team. This is a varied role, packed with opportunities to learn, grow, and get involved in a wide range of exciting initiatives.

What you'll be doing:

In this role, no two days are the same. You'll play a key part in helping us keep our internal channels fresh, engaging, and relevant, while also supporting the planning and delivery of key events and engagement programmes across the business
• Managing and updating our internal platforms including the intranet and Teams channel for both stores and the support office.
• Writing and curating engaging content for our internal newsletters and other channels
• Maintaining the internal comms planner, capturing key updates from stakeholder meetings.
• Supporting the planning and execution of major internal events such as our Annual Awards and National Conference - from logistics to creative input.
• Getting involved in the promotion and coordination of our wellbeing initiatives - working closely with our Forum Reps, Mental Health First Aiders and Menopause Champions.
• Supporting wider Diversity, Equity & Inclusion (DE&I) projects and campaigns.

What you'll need to have:

• A passion for internal communication and employee engagement.
• Great written and verbal communication skills.
• Organisational flair and the ability to juggle multiple priorities.
• Confidence in working with people across all levels of the business.
• A collaborative, can-do attitude and willingness to get stuck in.
• Creative design skills are desired
• Experience with tools like Microsoft Teams, SharePoint and Canva is a bonus

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Our benefits:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Specifically for Boots Opticians, unlimited pairs of prescription glasses or sunglasses at 70% off!
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)

What's next:

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.