Internal Account Manager

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Internal Account Manager

Department: Sales

Employment Type: Full Time

Location: London

Reporting To: Partnership Account Team Leader

Compensation: GBP 30,000 - GBP 35,000 / year

Description

At Pod, we are transforming the way the UK moves, charges and thinks about energy. We power more than five million electric miles every day and support over 250,000 customers who trust us to keep them moving. As part of the EDF family, the UK's biggest generator of zero carbon electricity, we combine scale and stability with the energy of a fast growing technology business.

We partner with leading automotive brands, homebuilders and major retailers to deliver smart charging solutions that balance the grid, reduce costs and make clean energy accessible to everyone. Our mission is simple, to manage the flow of energy in a way that benefits society, the planet and the people who live on it.

If you want to be part of a team that is passionate about building a smarter, more sustainable future, this could be the role for you.

Salary: GBP 30,000 - GBP 35,000 DOE

We are looking for someone who thrives on organisation, detail and teamwork. As an Internal Account Manager, you'll be the backbone of our sales process, ensuring everything runs smoothly, maintaining customer relationships and maximising referrals. If you're commercially savvy, process-driven and excited about supporting the EV transition, this role is a fantastic way to make a real impact at Pod!

You will:

• Support Relationships and Referrals, you'll work with the business, maintaining customer relationships and maximising referrals
• Dealership Engagement - Ensure dealership training, marketing and standards are kept up to date
• Ensure CRM Accuracy, maintaining data hygiene, real time pipeline updates and reliable reporting
• Support customers across their partnership with Pod, sharing updates through email, phone and Microsoft Teams
• Provide Reporting and Insights through forecasts, sales reports and account review packs
• Maintain Collateral, keeping sales templates, knowledge bases and content updated
• Improve Efficiency by identifying opportunities to streamline and automate
• Collaborate across Marketing, Operations and Customer Success to deliver joined up customer journeys
• Champion Pod values with every interaction, building trust and enabling our customers to feel confident in their move to clean energy.

Electrify us with your skills:

We think the role would be great for somebody who has good levels of experience in either sales support, account management or sales operations. As well as:

• Strong organisational skills and excellent attention to detail
• Skilled in CRM systems, ideally HubSpot
• Confident in producing proposals, tenders and written collateral
• Ability to manage multiple priorities in a fast paced environment
• Comfortable working collaboratively across teams
• Experience in tech, energy, construction or sustainability is a bonus
• A genuine passion for cleaner mobility and the future of energy.

Bonus skills include:

• Advanced Excel or data analysis capability
• Knowledge of Dealership or Leasing would be preferred
• Experience in fast growth or scale up environments.

Perks that spark joy:

• Pod Incentive Scheme
• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Free Pod Charger
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information:

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.

Good luck and we look forward to speaking with you soon!