Internal Account Manager

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Job Opportunity: Internal Account Manager

Location: Kirkcaldy, Scotland
Hours: Monday to Friday, 8am - 5pm
Salary: £30,000 - £40,000

We're looking for an Internal Account Manager to join our clients dynamic team. This role focuses on managing existing customer relationships while identifying and capitalising on new business opportunities within the Builders, Electrical, and Fixings (BEF) industries. You'll play a critical role in driving profitable growth.

About Them:
Founded in 2008, they started with saw blades and expanded into power tool accessories, gaining recognition for quality and value. They have ambitious growth plans and plans for expansion into Europe and America.
Your Role:

As an Internal Account Manager, you'll maintain and grow relationships with existing customers, identify untapped opportunities, and drive sales growth. This role is ideal for someone who thrives on building connections, closing deals, and making a measurable impact.
Why Join Us?

• An exciting time to join a company that is on track to triple it revenue.
• Be part of a company that values you as an individual and will give you the tools and training to excel in your career.

• Work for an innovative, fast-growing company with ambitious goals

• Enjoy a supportive environment with a strong team ethos.
• Be part of a positive company that fosters confidence, trust, and collaboration.

Requirements

Skills & Competencies:

• Strong verbal and written communication skills.
• Resilience and the ability to handle objections.
• Analytical mindset to identify trends and sales opportunities.
• Proven sales or account management experience.
• Team-oriented approach and the ability to collaborate effectively.

Key Traits:

• Driven by hitting and exceeding targets.
• Confident and adaptable in dynamic environments.
• Commercially savvy, with an eye for growth opportunities.

Key Responsibilities:

• Customer Engagement: Conduct outbound calls to maintain strong relationships and uncover growth opportunities.
• Data-Driven Sales: Analyse customer purchasing patterns to identify gaps and potential revenue growth.
• Opportunity Development: Seek out new opportunities within existing accounts and present tailored solutions.
• Product Promotion: Promote our superior products to secure orders and customer loyalty.
• Strategic Planning: Prepare and present a monthly SOAP (Strategy on a Page) to guide efforts and align goals.
• CRM Management: Keep the CRM system up-to-date with all customer interactions.
• Market Insights: Collect customer feedback and competitor intelligence to refine strategies.
• Team Collaboration: Work closely with internal teams to align sales and marketing strategies.