Internal Account Manager

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Internal Account Manager

Do you have a background in Telesales or Customer Service and looking to build a sales career in one of Europe's fastest growing Fintech companies? Want a career path focusing on training and development? Then look no further! Viva wallet is based in 24 countries, growing at an exponential rate with the backing of one of the worlds' largest banks.

Who We are

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include "tap-on-phone Viva Wallet POS app" turning any Android mobile to a card terminal, and "Smart Checkout" payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.

Why should I apply?

• We will teach you payments.
• You will benefit from career routes into sales management, corporate sales and operations.
• Build your value working with a high growth technology solution.

Overview

The future of payments is digital with transactions outnumbering cash sales!

Viva Wallet is at the forefront of digital payment technology with double digit monthly growth, constantly developing new products and services to advantage our merchant customers.

The Internal Account Manager plays a critical role within the UK sales team to pro-actively generate sales by working with Viva Wallet's existing customer base to increase our product / service footprint, retain customers looking to close their account and reignite sales activity.

As an Internal Account Manager, you will work with the wider sales, customer services and technical teams to execute sales strategies, engage with customers, promote Viva Wallets full range of services, identify customer needs, negotiate best outcomes for both Viva Wallet and the customer and close deals.

What you will do:

• Work with existing Viva Wallet customers to develop and execute sales strategies to expand Viva Wallet's revenue.
• Identify customers with declining revenue trends, account closure notifications or dormant accounts.
• Develop relationships with decision makers within your book of business.
• Be responsible for account mapping and coordinating effective meetings with the appropriate external decision makers expanding the customer relationship.
• Own the full sales cycle covering account development, deal structuring and negotiating to close the sale.

Requirements

What we're looking for, you will:

• Possess a proven track record of achieving sales targets.
• Be able to identify customer technical and commercial requirements to craft solutions.
• Hold strong presentation skills, particularly over the phone or with video meetings.
• Be a confident negotiator to achieve win-win commercial agreements and close sales.
• Possesses collaboration skills, able to work with a wide range of people to get stuff done.
• Hold a strong interest in technology, with the desire to become a payments subject matter expert.

Benefits

• A highly competitive annual salary (based upon experience).
• Opportunity for a rapid career development in the fastest growing FinTech in Europe.
• Annual personal performance bonus (Up to 10 x your monthly salary).
• Pension.
• Free state of the art gym (on site for Milton Keynes employees).
• Structured career development.
• 25 Days holiday rising to 30 with service (plus 8 Bank Holidays).
• New Mothers Maternity Scheme - 20 weeks of full pay maternity leave.
• A diverse and friendly working environment!
• Great location, nearby train links and next to MK Shopping Centre.
• 9am-5pm working hours Monday to Friday.

Candidates interested in this role may have experience in the following job titles: Account Manager, Internal Sales, Sales Executive, Business Development, Account Executive, Sales, financial services, fintech, financial services, payments, payment solutions, internal account manager, technology.