SDR Manager

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About The Role

Are you a results-driven leader with a passion for sales and team development? Intercity is seeking a talented Sales Development Representative (SDR) Manager to drive business growth by leading, motivating, and building high-performing SDR team.

As the SDR Manager, you will focus on generating Sales Qualifies Leads (SQLs) that drive on business opportunities. Collaborating with the Customer Acquisition Team Lead, Marketing Team, and Sales Team, you will play a pivotal role in achieving revenue targets and shaping the long term vision of the SDR team.

This is your opportunity to lead a hardworking, metrics-driven team in a supportive, collaborative, environment while leveraging the latest sales technologies to optimise performance.

As a SDR Manager you will be responsible for:

• Leading and motivating the SDR team to achieve SQL targets
• Developing and implementing training and coaching programs to enhance team performance
• Refining and optimising SDR processes with Customer Acquisition Team Lead
• Identifying opportunities to improve lead generation and qualification strategies
• Driving timely engagement with inbound leads and ensuring effective follow up
• Fostering a collaborative team culture focused on growth and success
• Setting performance expectations, tracking KPIs, and providing actionable feedback
• Supporting recruitment, onboarding and training of new SDRs
• Aligning SDR activities with broader sales and marketing objectives
• Leveraging insights from customer interactions to improve product and messaging.

Key Skills and Experience:

• Experience in an SDR Manager role with a track record of leading teams to success
• Strong verbal and written communication skills with the ability to build and maintain client relationships
• Expertise in sales techniques, strategies, and negotiation
• Excellent problem solving, time management, and organisation abilities
• Passion for growth and development in the sales field
• Alignment with Intercity's values: caring, forward-thinking, secure & enthusiastic about work.

What we can offer you:

• 23 days holiday, plus a day off for your birthday off (and your 8 days bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days

• Annual pay reviews

• Holiday Buy Scheme

• All-company bonus scheme

• Death in service cover

• Employee assistance programme

• Company pension

• Active social calendar

• A strong focus on developing our people

If you feel you have the skills and experience to become a SDR Manager, then please click 'apply for this job' today.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:

• Customer Net Promoter Score of +92
• Silver Award Investors in People Accreditation
• 3-star "World Class" Best Companies accreditation and for 2024:
• The no. 1 best telecoms company to work for
• The 7th best company to work for in the Midlands
• The 9th best mid-sized company to work for in the UK
• Platinum Eco Vadis rating

We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.