Interim Operations Director - CYPF

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Job summary

Please note this post is only open to employees of the Integrated Care System (ICS)6mth Secondment

This is an excellent development opportunity for an experienced manager to further develop their strategic thinking and leadership skills as the Interim Operations Director (OD) for the Children, Young People and Families (CYPF) Clinical Directorate at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), working directly with the Chief Operating Officer.

The OD role is a visible leadership position providing operational oversight of CYPF, to maintain quality of care, safety, patient experience, and flow, ensuring the delivery of activity and outcomes within the budgeted resources available.

CYPF incorporates Children and Adolescent Mental Health Services (CAMHS) and physical health services in the community, in addition to neurodevelopment services. These services are commissioned by Cambridgeshire and Peterborough Integrated Care System (ICS), NHS England Specialist Commissioning as well as other external parties.

Main duties of the job

The Operations Director (OD) role is a visible leadership role providing operational oversight for the Childrens Young People and Families (CYPF) Directorate to maintain quality of care, safety, patient experience and flow ensuring the delivery of activity and outcomes within the budgeted resources available. The role will ensure that the CYPF services meet the needs of the changing demography of the Cambridgeshire and Peterborough population and offer equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.

CYPF incorporates Children and Adolescent Mental Health Services (CAMHS) and physical health services in the community, in addition to neurodevelopment services. These services are commissioned by Cambridgeshire and Peterborough , NHS England Specialist Commissioning as well as other external parties. There are a number of partnership arrangements, working with Cambridge Community Services as well as charitable organisations.

About us

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Be accountable for the performance management of CYPF
• Be responsible for the development and delivery of operational delivery plans within the Directorate
• Work alongside clinicians, engaging widely with a range of internal and external stakeholders in order to deliver optimal services for patients and other stakeholders
• Facilitate the design and development of clinical pathways
• Lead and support the planning, development and implementation of service transformation and improvement
• Participate in long term planning and strategic projects for CPFT to ensure CYPF services are considered and that there is long term sustainable model.
• Ensure sufficient and effective use of data to monitor performance and to satisfy internal and external reporting requirements.
• Ensure there is proactive management of risk and co-ordinate all responses to patient complaints in a timely way.
• Ensure that CYPF services meet the needs of the changing demography of the Cambridgeshire and Peterborough population, offer equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.
• There is a requirement to participate in CPFTs Director on call rota.

Job description
Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Be accountable for the performance management of CYPF
• Be responsible for the development and delivery of operational delivery plans within the Directorate
• Work alongside clinicians, engaging widely with a range of internal and external stakeholders in order to deliver optimal services for patients and other stakeholders
• Facilitate the design and development of clinical pathways
• Lead and support the planning, development and implementation of service transformation and improvement
• Participate in long term planning and strategic projects for CPFT to ensure CYPF services are considered and that there is long term sustainable model.
• Ensure sufficient and effective use of data to monitor performance and to satisfy internal and external reporting requirements.
• Ensure there is proactive management of risk and co-ordinate all responses to patient complaints in a timely way.
• Ensure that CYPF services meet the needs of the changing demography of the Cambridgeshire and Peterborough population, offer equal and equitable access to service users and offers equal and inclusive opportunities for the workforce.
• There is a requirement to participate in CPFTs Director on call rota.

Person Specification

Education

Essential

• Postgraduate management qualification at Master's level or equivalent level of experience.

Desirable

• Programme and project management qualifications

Experience

Essential

• Significant experience of managing operational services at a senior management level in a large, complex health care organisation. This would include sound working experience and knowledge of a number of management disciplines across Operations, Finance, HR and Governance
• Successful record of managing and implementing substantial service transformation and organisational change projects

Desirable

• Experience of planning and implementing long term strategy.
• Experience of working closely with Commissioners to inform and implement policy initiatives.

Skills and Abilites

Essential

• Ability to translate complex issues and problems into clearly articulated and understandable recommendations and plans.
• Ability to develop flexible and creative solutions to difficult problems and challenges
• Ability to use techniques such as option appraisal to underpin decision making.
• Ability to analyse, present and tailor complex data and information for a wide range of audiences.
• Excellent interpersonal skills in developing and maintaining effective, positive relationships with staff, colleagues and partners
• Motivating, coaching and developing individuals to achieve their potential.

Desirable

• Programme and project management.

Knowledge and Understanding

Essential

• Knowledge of contracts and performance procedures.
• Knowledge of National policy and standards of governance.
• Knowledge of NHS and local Government strategies, policies and plans, in particular those linked with mental health services
• Current knowledge of best practice gained through personal research.

Desirable

• Knowledge of local statutory planning frameworks

Person Specification
Education

Essential

• Postgraduate management qualification at Master's level or equivalent level of experience.

Desirable

• Programme and project management qualifications

Experience

Essential

• Significant experience of managing operational services at a senior management level in a large, complex health care organisation. This would include sound working experience and knowledge of a number of management disciplines across Operations, Finance, HR and Governance
• Successful record of managing and implementing substantial service transformation and organisational change projects

Desirable

• Experience of planning and implementing long term strategy.
• Experience of working closely with Commissioners to inform and implement policy initiatives.

Skills and Abilites

Essential

• Ability to translate complex issues and problems into clearly articulated and understandable recommendations and plans.
• Ability to develop flexible and creative solutions to difficult problems and challenges
• Ability to use techniques such as option appraisal to underpin decision making.
• Ability to analyse, present and tailor complex data and information for a wide range of audiences.
• Excellent interpersonal skills in developing and maintaining effective, positive relationships with staff, colleagues and partners
• Motivating, coaching and developing individuals to achieve their potential.

Desirable

• Programme and project management.

Knowledge and Understanding

Essential

• Knowledge of contracts and performance procedures.
• Knowledge of National policy and standards of governance.
• Knowledge of NHS and local Government strategies, policies and plans, in particular those linked with mental health services
• Current knowledge of best practice gained through personal research.

Desirable

• Knowledge of local statutory planning frameworks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust
Address

Elizabeth House

Fulbourn Hospital

Cambridge

CB21 5EF

Employer's website