Interim Integrated Care Director - Mental Health Services

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Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

NELFT and the London Borough of Waltham Forest operate a successful partnership for the delivery of Community, Mental Health, and Care Services. The Integrated Care Director, working with a local team of senior clinicians, lived experience leads and corporate colleagues, leads the delivery of safe, high quality and productive services. Both NELFT and the Council are highly focused on the delivery of the best health and care services for the people of Waltham Forest. The successful applicant will have a key role in leading the further development of integrated services in the Borough, including with other system partners through the local Place Based Partnership.

NELFT has a leading role in the national multi-centre Open Dialogue research programme that seeks to transform the model of care provided to people with mental health needs. Waltham Forest is the lead directorate within the Trust for piloting the open dialogue approach and is generating national and international visibility, making this an exciting time to be part of the Waltham Forest leadership team.

Another key priority for the directorate is ensuring our service delivery and human resources management is underpinned by equality, diversity and inclusion and the Integrated Care Director will play a key leadership role. The Trust launched its Anti Racism Strategy last year and the Integrated Care Director, with the local leadership team, will lead on its implementation across the directorate.

Main duties of the job

Working with the Waltham Forest Place Based Partnership, our Integrated Care Director will relentlessly focus on the needs of the local community. The post holder will establish and maintain close working relationships with external partners to ensure the smooth delivery of services. The Integrated Care Director will ensure that services are delivered and improved through close working with clinical leadership, use of Quality Improvement methodology and co-production with service users, carers and staff. They will work closely with partners in collaboratives across North East London to deliver improvements in service quality and delivery, and associated health improvements for local populations.

We deliver our services with pride in an area with significant social and economic deprivation, and we work hard to address those factors that have historically adversely impacted those we serve. To achieve this goal, we need to recruit and retain the Best People; the Integrated Care Director will need to continuously strive to improve the wellbeing of our staff, and create an environment where people want to work, feel valued, included, and empowered.

Working for our organisation

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part time).

Detailed job description and main responsibilities

We are seeking an experienced and innovative senior manager with extensive experience of working in an organisation with responsibility for the provision of mental health. You will live our values and be authentic, collaborative, emotionally intelligent and have a passion for social justice, improving health outcomes and reducing health inequalities. You will have experience of working with our service users, those with lived experience and clinicians to develop a shared vision of services and standards of service delivery and a track record that demonstrates major achievement through innovation and strong, sensitive leadership.

The person appointed will be able to demonstrate a strong knowledge and understanding of both health and care services and will be able to demonstrate a track record of appropriate service delivery at a senior level. A commitment to coproduction and valuing the voices of people with lived experience is essential to this role.

You must be able to commence in the role by the 2 January 2025 the latest.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person specification

Qualifications

Essential criteria

• Professional knowledge (Clinical or social work) acquired through degree, supplemented by Specialist training to doctorate or equivalent level, management experience or equivalent experience with operational and strategic knowledge of these areas.

Experience

Essential criteria

• A minimum of three years' senior operational management experience of Mental Health delivery-
• Measurable success in managing equalities initiatives.
• Track record of significant achievement in directing and managing the delivery and improvement of services within an organisation of comparable size, scale and complexity
• Experience of analysing the business environment and developing and implementing strategies to meet changing organisational needs and proven experience of successful achievement through organisational change

Skills

Essential criteria

• IT and IT skills
• Ability to work in partnership with senior practitioners/clinicians and other key professionals within and outside the organisation and a partnership approach to work across interagency.
• Excellent written and oral communication skills
• Considerable interpersonal skills including the ability to persuade, negotiate and influence at the highest level.

Leadership

Essential criteria

• To be aware and demonstrate the Trust Values
• Able to work under sustained pressure with conflicting deadlines.
• Politically astute.

Knowledge

Essential criteria

• Comprehensive knowledge of health and social care policy and Mental Health Legislation
• Extensive experience, expertise and understanding of performance and change management, business planning, budget setting & management and commissioning processes

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern.

Supporting our Armed Forces

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

Equal opportunities employer

We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.

We are a Disability Confident employer and have made the pledge to commit to employing more people with disabilities. If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email recruitment@nelft.nhs.uk.

Correspondence with us

You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.

In the event of a high number of responses to any advert, NELFT reserves the right to close the vacancy early. If you do not hear from us within three weeks of the closing date then please assume you have not been successful on this occasion.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description Integrated Care Director (PDF, 528.3KB)
• NELFT Application - Hints and Tips (PDF, 38.4KB)