Data and Measurements Manager, Operations, Learning & Talent, Enabling Functions

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job description

Connect to your Industry

At Deloitte, Learning and Talent is a strategic enabler that supports the success of our firm, making an impact that matters for our people, our clients and for society. Our Learning and Talent teams play a pivotal role in delivering an exceptional development experience to our people, growing leaders of the future alongside world class capabilities for maximum client impact.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

This role is responsible for developing and managing the data and measurement strategy for Learning & Talent, ensuring the effective use of data to drive decision-making, measure impact, and support continuous improvement. The role encompasses ownership of Learning & Talent metrics, dashboards, and reporting, as well as providing insights to enhance the learner experience and align Learning & Talent initiatives with organisational objectives.

Key Responsibilities:

• Develop and implement a comprehensive data and measurement strategy for Learning & Talent, ensuring alignment with organisational goals and priorities.
• Manage the Learning & Talent dashboard, including reporting metrics, trend analysis, data source identification, and quality improvements.
• Define and track Key Performance Indicators (KPIs) and other metrics to measure the impact and ROI of Learning & Talent initiatives.
• Lead the creation of evaluations, impact metrics, and case studies to assess the effectiveness of Learning & Talent solutions.
• Provide regular data-driven insights and analysis to inform decision-making and support continuous improvement initiatives.
• Collaborate with stakeholders to identify data needs and ensure the availability of accurate, timely, and relevant information.
• Maintain and improve data processes, ensuring data integrity, consistency, and compliance with organisational standards.
• Support the Head of Operations and other senior leaders with data analysis and reporting for strategic projects and initiatives.
• Identify opportunities to enhance data collection, reporting, and analysis processes through automation and innovative technologies.
• Provide training and guidance to the Learning & Talent team on data and measurement best practices and tools.

Connect to your skills and professional experience

The ideal candidate will demonstrate strong analytical and problem-solving abilities, coupled with effective communication and stakeholder management skills to interpret data insights and influence senior stakeholders. They must be highly organised, capable of managing multiple projects simultaneously, and adept at collaborating across diverse teams, particularly within complex organisational structures.

Essential:

• Strong experience in data analysis, reporting, and measurement, with a focus on Learning & Talent and development or a related field.
• Proficiency in data visualisation tools such as Power BI, and advanced skills in Microsoft Excel.
• Excellent understanding of Learning & Talent measurement and evaluation concepts, including ROI, impact metrics, and KPIs.
• Strong analytical and problem-solving skills, with the ability to interpret and present data insights to inform decision-making.
• Effective stakeholder management and communication skills, with the ability to collaborate across teams and influence senior stakeholders.
• Highly organised, with experience in managing multiple data and reporting projects simultaneously.

Desirable:

• Experience with process improvement methodologies, such as Lean Six Sigma.
• Familiarity with Learning & Talent management systems (LMS) and data integration processes.
• Understanding and/or experience of more complex statistical and/ or analytics methodologies and tooling
• Experience of working in a partnership and/or highly matrixed organisation.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Human Resources

At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we're not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." - Jim, Enabling Functions

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

WPFULL SLICSS BAHUMR LOCOFFICE