Operations Manager (UK-L2)
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About The Role
It's an exciting time at Inardua and following a period of growth we are looking for an Operations Manager to join our team. This is a key role in supporting our growth, continuing our B-Corp journey and in ensuring our People have the resources and facilities they need to excel in their roles on a daily basis.
You'll be based from our office in Stroud, but will support our people and operations across the World. This will be a hugely varied role, giving you exposure to all areas of a fast-growing business.
About Us
Inardua are a Salesforce Consultancy and Certified B-Corp, based in Stroud, Gloucestershire. We help organisations grow, using Salesforce to deliver strategic change across Sales, Marketing & Customer Experience.As a Salesforce Partner, we deliver technology solutions built on the worlds number one CRM platform.
Your responsibilities will include:
- Facilities, Resources & People:
- Ensuring People have the equipment they need to carry out their roles effectively
- A keen focus on Hardware, Software and IT support for our Remote, Distributed Teams
- Onboarding and Offboarding team members effectively and efficiently
- Supporting the development and performance management of the Practices, people and the Company
- Organising how we travel, whether that be pool cars, bikes or trains.
- Organising and overseeing team events including Salesforce events, corporate events and Inardua team get togethers
- Overseeing our requirements for workspace; now and in the future, whether that be new offices or additional Co-Working locations
- Finance & Administration
- Ensuring that invoices/expenses are correctly recorded in Xero (Bookkeeping)
- Collating and recording employee expenses
- Basic HR admin, ensuring our HR system (Bamboo) is kept up to date
- Assisting with employee onboarding tasks
- Other ad-hoc administration tasks as required
- Sustainability & Impact: aligned around the B-Corp pillars of Governance, Workers, Community, Environment & Customers.
- You'll be continuing the work that went into becoming Certified and ensuring we improve our Impact in each of these areas
- Identifying areas for improvement, proposing actionable plans and implementing these to improve our Impact Score
- Managing our relationship with B-Corp, ensuring we act on opportunities that our B-Corp status enables
Benefits
As well as everything you'd expect (competitive salary, paid-for training & certs, unlimited opportunity for progression & development) here are some of the other things we provide:
- 30 Days Holiday, plus bank holidays
- Full (8%) company pension scheme
- Health plan
- Profit sharing bonus
About You
The ideal candidate will be able to demonstrate the following:
- An understanding and experience of working in a small, fast-growing business
- Experience working with digital tools (Microsoft Office, Slack, Salesforce etc)
- Experience with Financial & HR management (desirable using suitable software)
- Experience of IT Asset Management and working with IT support providers
- A knowledge/interest in Sustainability & Impact
- A proven track record of working effectively with a wide range of geographically distributed People
- Stakeholder management (in particular, 3rd Party suppliers and Partners) ensuring you present Inardua in the correct light
- Able to manage a variety of projects/workloads simultaneously
- Able to problem-solve and deliver creative solutions to problems
- This is a varied role, and we'd welcome candidates who have varied experience
- As this role is Hybrid, based at our HQ in Stroud, you'll need to be within commuting distance of the office
We aim to Deliver Change...
...for our Customers.
Technology, and the way in which it's used, has the capability to fundamentally change how organisations operate.But technology on it's own isn't enough. Our strength is in understanding organisations, the people who work in them and the challenges they face. We provide solutions to solve these challenges using best-in-class technology, delivered in a best-practice way.To do this our people blend in-depth technical understanding with real-world business experience. This enables us to build a deep understanding of you and your organisation while simultaneously understanding the solutions which will help overcome them.
...for our People.
Our people are key to how we deliver change. A fundamental part of Inardua is how we invest in our people and create an environment in which they can thrive and are rewarded.We're committed to developing new Salesforce talent and do this both through Apprenticeships and directly supporting learning & development - we provide time for our people to learn new skills and pay for all Salesforce Certification Assessments.We also believe in rewarding people fairly, we provide generous compensation, bonuses and an attractive package of benefits as well as flexible, remote-first working.
Finally, we're committed to transitioning to employee ownership so our people share fairly in the success of Inardua.
...for our Planet.
We believe that business should be about more than simply profit.Which is why from Day One we've committed to becoming a Certified B-Corp - and making a legal commitment to place equal emphasis on social and environmental considerations as we do to economic ones. This means taking practical steps to reduce waste, and to offset the carbon emissions of our business, as well as to taking active steps to create a diverse workforce all of whom are enabled to progress their careers in a positive and supported manner.We have Pledged 1% of staff time to support charitable causes, and equally will offer discounts and reduced rates when working with charitable organisations.With these commitments in place we are sure that Inardua can make positive contributions not just to our customers, but to our environment and wider society as well.We are committed to equality of opportunity and welcome applications from all sections of the community.