About the roleThis is an exciting opportunity for an Insight & Reporting Analyst to join the Waitrose Online Fulfilment team. You will play a key part in providing actionable insight that drives operational decision making and supports delivery of an optimised fulfilment network for Waitrose online.
You will be leveraging the Partnership Data Platform (Snowflake) and Tableau to deliver key analysis and reporting to help ensure customer and financial KPIs are achieved.
We are looking for a passionate and inquisitive individual, who not only possesses strong technical skills but has the ability to effectively communicate findings to stakeholders.
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Salary - £39,400 - £59,000
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Contract type - This position is a Permanent contract.
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Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.The Online Fulfilment team aim for around 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.
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Location - This role is based at our Bracknell Head Office.
Key responsibilities
In this role you will be accountable for providing actionable insight that drives decision making and supports delivery of an optimised fulfilment network for Waitrose online, ensuring all customer and financial objectives are achievable and delivered.
You will provide clear recommendations to senior leaders enabling the shaping of the future vision and strategy for end-to-end fulfilment processes.
Essential skills/experience you’ll need
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Extensive experience with Tableau, Snowflake, SQL
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Extensive analytically-based experience and/or Relevant qualification
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Strong communication skills and experience with senior stakeholder management
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Experience of comparing, analysing and synthesising multiple data sources into a unified set of insights
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Familiarity with operational financial period reporting/reconciliation
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Technical knowledge of and experience in the use of Advanced Excel/Google Sheets and other relevant business tools
Desirable skills/experience you may have
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Operational reporting and modelling experience
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Financial reporting and modelling experience
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Familiarity with online fulfilment operations/ Knowledge of Branch or CFC Deliver Operation
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About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.