Information Governance Lead / Document Control Manager

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Job Description

CMDP+ is looking to strengthen their operations team with an Information Governance Lead. Based on 3 days per week (minimum) in your home region hub site, you will provide general services to the CMDP+ team who are currently using, a variety of systems including (but not limited to) Bentley ProjectWise & Microsoft products to manage project and non-project information.

CMDP+ is a joint venture between MWH Treatment and Costain and will deliver a range of schemes to maintain and improve Southern Water's water supply and wastewater treatment works across its region (Kent, Hampshire, East & West Sussex).

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Responsibilities

Responsibilities

You will report directly to the CMDP Head of Information Management & Systems, and the responsibilities will include:

• Regular attendance at sites across the CMDP geographical region spanning Hampshire, Sussex, Kent & IOW. With a minimum of once per month visits to team members in Falmer, Chatham & Hampshire bases.
• Provide line management to the CMDP+ document controllers (both MWHT & Costain), a joint approach will be taken between this role and HO IM&S on any JV partner home organisation items.
• Lead CMDP+ member's adherence to the internal information governance framework to ensure compliance with UK GDPR, Data Protection Act, and internal policies.
• Implement an information management audit schedule, supporting & enhancing the existing teams' members parameter definitions as the in situ subject matter experts
• Oversee information management audits and assessments ensuring corrective actions are implemented
• Championing of document management processes and systems within the department & project delivery discipline environments.
• Understand and adhere to legal, contract, Southern Water and CMDP document & information management requirements. Promote CMDP+ best interests when participating in client/SDP forums.
• Participate in (external to the team) audit preparation by providing accurate 'in system' document packs, registers and evidence trails
• Deal with escalated enquiries efficiently and effectively.
• Provide support & guidance to operational teams and suppliers in use of the CMDP systems.
• Ensure training content and provision is meeting expectations based on participant feedback
• Collaborate with project managers, engineers, quality teams and business support functions to ensure discipline/departmental document workflows adhere to creation, management and systems storage standards
• Act as an escalation point of contact for document-related enquiries, troubleshooting issues promptly.
• Provide assurance to the CMDP Head of Information Management & Systems by ensuring that all records are created, maintained and information exchanged in line with expectations.
• Identify & work with the CMDP+ systems analysts on opportunities to automate governance controls and improve information workflows.
• Provide system permissions guidance and general user support.
• Ensuring departmental governance of change is complete before promoting any change to the wider CMDP+ community and beyond

Knowledge, Skills, and Experience

Essential

• Excellent Microsoft Office Suite skills
• Strong knowledge of data governance & commercial application of standards/processes
• Experience leading or supporting internal audits.
• Strong communication skills enabling engagement at all organisational levels.
• Ability to simplify complex data/information concepts across a variety of stakeholders - client, internal & external.
• Attendance at team base offices (Falmer, Chatham & Hampshire) on a minimum basis of once per month.
• Full UK driving licence, access to a vehicle and the ability to travel across the whole of the geographic area as required.

About Us

Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.

Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase.

We do share individual feedback following an interview.

A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer.

It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

For more details please go to the Disability Confident website:
https://www.gov.uk/government/collections/disability-confident-campaign

About the Team

CMDP is a joint venture between Costain and MWHT and delivers a range of schemes to maintain and improve Southern Water's water supply and wastewater treatment works in the eastern half of its region (Kent & Sussex).